I have a Netgear R7800 router. It mostly works, but about once a month gets into a state where one machine on the network can't see other machines. This can be temporarily fixed by rebooting the router.
In working out the problem, I discovered that Netgear provides no support after 90 days, zero, nothing, unless you buy a service contract that costs nearly as much as the router. I'm not buying a Netgear product again.
I have to criticize the SNB route rating for ignoring warranty and quality of support. Support is like a parachute. It doesn't matter until you need it, then it matters a lot.
So which manufacturers provide good support?
In working out the problem, I discovered that Netgear provides no support after 90 days, zero, nothing, unless you buy a service contract that costs nearly as much as the router. I'm not buying a Netgear product again.
I have to criticize the SNB route rating for ignoring warranty and quality of support. Support is like a parachute. It doesn't matter until you need it, then it matters a lot.
So which manufacturers provide good support?
