Wireless router (mode) PC cannot ping AP (mode) PC on 2nd router

[wistar38]

For ASUS RT-AC66U (2 routers, up-to-date firmware):
Router 1 (wireless router connected to cable modem) with Ethernet connection to Router 2 in AP mode 75 feet away.
PC on Router 1 cannot ping IP for PC on Router 2.
PC on Router 2 can ping IP for PC on Router 1.
PC to PC pings fine on Router 1 to Router 1.
Setups checked multiple times. No duplicate IPs or MACs.
Any thoughts?

 

[Tech9]

Sure Router 2 is in AP Mode? All devices on the same subnet?

 

[wistar38]

Yes, have checked Router 2 many times and even re-set it from default everything to AP Mode. All on the same subnet. It is mystifying, frustrating.

 

[Atlantica]

Can you ping the AP from the PC on router 1?

Can you ping Router 1 from the PC on router 2?

Can the routers themselves ping the PCs, etc. (using the built in diagnostics)?

 

[wistar38]

Yes and Yes.
arp -a yields IPs from both sides for the routers and the PC at the other end. No MAC conflicts.

 

[wistar38]

A seemingly unrelated problem that was escalated to (highest) Level 3 support at MS is for the desktop's roots C and D not sharing while subfolders are shareable....to laptop on Router 1. MS had resolved the issue this past week after multiple interventions, now problem is back. I will contact them on Monday. I had not been able to connect from R2 with laptop to R1 (new) desktop....which is why I started this whole separate inquiry.