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ZenWiFi XT8 2.5G WAN

Discussion in 'ASUS AX Routers & Adapters' started by Quan, Jun 1, 2020.

  1. Quan

    Quan New Around Here

    Joined:
    May 31, 2020
    Messages:
    5
    Hello,
    I just bought a ZenWiFi XT8. I have a fiber optic modem/router with a 10G port and four 1G ports. The 2.5G WAN port on the XT8 crashes when I plug in the 10G connection. When I use the 1G connection, the XT8 works fine. Anybody else have this problem? Thank you.
     
  2. Gouldin

    Gouldin Regular Contributor

    Joined:
    Jan 30, 2015
    Messages:
    152
    Location:
    United Kingdom
    Does the 10gb port on the ISP modem support 2.5gb? (If it's sfp to copper, then is the sfp adaptor capable of 2.5gb. some are locked to 10gb only)
    If not, might need a cheapish 10gb switch that supports 2.5gb to do what you need.
     
  3. Quan

    Quan New Around Here

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    May 31, 2020
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    Thanks for the feedback. I used to have a Netgear Orbi and the 10G connection worked fine in the Orbi 1G WAN port.
     
  4. Gouldin

    Gouldin Regular Contributor

    Joined:
    Jan 30, 2015
    Messages:
    152
    Location:
    United Kingdom
    Ok, does the modem support the 2.5gb though? / what model modem is it, should be able to check the specs very easily to find out if it's the modem causing the lockups or just asus being kinda rubbish as usual :)
     
  5. mlai

    mlai Regular Contributor

    Joined:
    Sep 15, 2013
    Messages:
    84
    10G ports and multi-gig (2.5/5/10) ports are two different things. A 10G does not necessarily support 2.5/5G but it is backwards compatible with 1G port. That's why plugging a 10G port into a 1G port will most likely work, but not a 2.5/5 multi-gig port
     
  6. Quan

    Quan New Around Here

    Joined:
    May 31, 2020
    Messages:
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    I just heard back from ASUS technical support. Unfortunately, the 2.5G WAN port on the XT8 cannot handle an incoming 10G Internet connection. Can anybody recommend a 10G (ethernet) to 2.5G switch? Thank you.