We recently got our internet service upgraded (new modem and faster speed). When we did that, I took the time to upgrade the firmware on our RT-AC68U to the latest. The firmware had not been updated since 2018. Ever since then, we are having connectivity issues. The router is getting Internet and the devices that were left on continue to have connectivity. But, turning on computers that were turned off (wired) and bringing in mobile devices from outside (wireless) show as "Connected but no internet" and do not have internet connectivity. To fix the issue, I'm telling people to turn their Wifi on and off a few times, and doing this fixes the issue on just about all mobile devices. On the Windows PC (wired through a switch), I have to perform dhcp renew (ipconfig /release && ipconfig /renew) 2 or 3 times to get internet connectivity. The DVR and computers that have been left on do not lose connectivity at all.
I figured we had an issue with our older router so I upgraded us to the RT-AX86U, but we are experiencing the same exact issues.
I changed the WAN DHCP mode from Aggressive to Normal, but that doesn't seem to have an effect as expected.
Is there some setting specific to Asus routers that it causing this issue? Is their some incompatibility with our ISP?
Any help is greatly appreciated.
I figured we had an issue with our older router so I upgraded us to the RT-AX86U, but we are experiencing the same exact issues.
I changed the WAN DHCP mode from Aggressive to Normal, but that doesn't seem to have an effect as expected.
Is there some setting specific to Asus routers that it causing this issue? Is their some incompatibility with our ISP?
Any help is greatly appreciated.