Hi all,
I am desperate for some help and have found it hard finding any from Asus themselves. I am running a GT-AX11000 Pro router. Brand new. Had an AC 3100 router, and just wanted to upgrade it. The Router is also connected to two 6600 mini routers also Asus. Here is my weird issue. I have port forwarded on plex, 32400, also tried a different port external. No issues there, however, i have family, when they try to play 4k movies (original quality) or Rogue One for example, which is one of my larger files again at original quality, they are constantly buffering. With my AC3100 ZERO issues, nothing at all, with the AX11000 Pro, with original firmware or Merlin, i seem to face the same issue. I am at the end of my thread, not sure what else to do but sell it, and probably sell the 6600 routers i use as extender;s around the house.
I really could use some advise/assistance on how to fix this? my knowledge is limited, maybe there is something different or turned on in the AX11000 pro that isn't in the AC3100 that i am somehow missing. Any advice and thank you.
- Plex server direct network connection
- no connection differences between AC3100 setup and GT-AX11000 pro setup
- Viewing is original quality
- Internet speed for family member is 300mb/s more than fast enough.
- they have no issues with movies 25gb or under.
- Issues with 4k original quality and larger movies.
PS. I am also having 2.4ghz issues but that is another story i think.
I am desperate for some help and have found it hard finding any from Asus themselves. I am running a GT-AX11000 Pro router. Brand new. Had an AC 3100 router, and just wanted to upgrade it. The Router is also connected to two 6600 mini routers also Asus. Here is my weird issue. I have port forwarded on plex, 32400, also tried a different port external. No issues there, however, i have family, when they try to play 4k movies (original quality) or Rogue One for example, which is one of my larger files again at original quality, they are constantly buffering. With my AC3100 ZERO issues, nothing at all, with the AX11000 Pro, with original firmware or Merlin, i seem to face the same issue. I am at the end of my thread, not sure what else to do but sell it, and probably sell the 6600 routers i use as extender;s around the house.
I really could use some advise/assistance on how to fix this? my knowledge is limited, maybe there is something different or turned on in the AX11000 pro that isn't in the AC3100 that i am somehow missing. Any advice and thank you.
- Plex server direct network connection
- no connection differences between AC3100 setup and GT-AX11000 pro setup
- Viewing is original quality
- Internet speed for family member is 300mb/s more than fast enough.
- they have no issues with movies 25gb or under.
- Issues with 4k original quality and larger movies.
PS. I am also having 2.4ghz issues but that is another story i think.