Asus Firmware Update

[Tech9]

one can reach the BACKUPMON configuration

In case of emergency one can reach the MON-man himself here.

 

[Viktor Jaep]

In case of emergency one can reach the MON-man himself here.

@Tech9 is all about the personalized support! Thank you for taking care of this!

 

[Viktor Jaep]

Yes, I've become more aware of that now (because of reading).....
This is the error message that appeared:
Dec 11 2025 00:00:55 RT-BE88U-30E0 BACKUPMON[30762] - **ERROR**: Unable to mount to external network drive. Please check your configuration!

You might want to try running a backup from within BACKUPMON itself to ensure everything is connected right. You need to make sure your network paths to your backup location is set correctly, along with your credentials. Once you've gotten a successful backup to run through on there, then the automated backup process that MerlinAU kicks off should work without an issue.

 

[Viktor Jaep]

Great support!!! Thank you

@Tech9 is one of the very best. He is now assigned to be your all-exclusive white glove support rep for this particular issue with your router as part of your Asus support agreement. Please feel free to bounce any technical issues off him. He is available 24x7 - contact info here.

 

[Tech9]

Your call is very important to us, please wait for the next available agent.

 

[Robert57]

@Tech9 is one of the very best. He is now assigned to be your all-exclusive white glove support rep for this particular issue with your router as part of your Asus support agreement. Please feel free to bounce any technical issues off him. He is available 24x7 - contact info here.

I'm not questioning that. You shouldn't underestimate people who are looking for help. I was able to fix the problem without having to reset to factory settings. And I don't like simple sentences like, "You should read the descriptions first" or "I don't know which add-ons you're running" without asking about it first.
OK... I solved the problem. That's the main thing

 

[Ripshod]

I'm not questioning that. You shouldn't underestimate people who are looking for help. I was able to fix the problem without having to reset to factory settings. And I don't like simple sentences like, "You should read the descriptions first" or "I don't know which add-ons you're running" without asking about it first.
OK... I solved the problem. That's the main thing

A lot of us experienced members have our setups in our signatures. Sure helps save a lot of relevant questions.
Indeed, even without a signature you still could have been courteous enough to include all this info in your opening post.
Don't criticise free and relevant advice - if it doesn't suit you ignore it.

 

[visortgw]

I'm not questioning that. You shouldn't underestimate people who are looking for help. I was able to fix the problem without having to reset to factory settings. And I don't like simple sentences like, "You should read the descriptions first" or "I don't know which add-ons you're running" without asking about it first.
OK... I solved the problem. That's the main thing

Yes, the suggestion to perform a factory reset was overkill, but the other "simple sentences" were necessary in order to better assess the situation. Other forum members cannot provide accurate suggestions without the full picture.

 

[Robert57]

I will make sure to do so in the future.
Thanks anyway.

 

[Tech9]

Read the thread below if you have add-ons with USB storage requirement, especially when some of them do backups. Reliable storage is where you start.

USB recommendations for Diversion / Skynet?

Looking for recommendations for USB drives to be used for scripts / swap running Diversion / Skynet on an AX86U pro. Not interested in anything large-ish, as I only use this drive for running the amtm scripts and not for NAS in any way. Try to keep my io to a minimum since it pushes the CPU so...

www.snbforums.com