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AT&T Very Limited Service, BGW320-500 6.34.7 (Thought ASUS Router Was Hacked)

Another clue something around IP Passthrough setup is not working properly.



This is common for ASUS Dual WAN. It's not very reliable and may drain your mobile plan.
Good point.

Unfortunately for me that was maybe Saturday morning or so that I figured out that was the only way to restore internet to my home. Yes it does not seem to detect the WAN is down unless you actually pull the ethernet cord. Or the ping was still working to 8.8.8.8. (But anyways the WAN LED was either red or off, depending on which of the two WAN ports I used: 2.5 G or 10 G)

AT&T just restored service, and the tech noted it was clearly my fault, but he would ask his supervisor to wave the $150 fee. So all I wanted was to quickly let him go home to his family or whatever else he had to do that day. I didn't realize I was still having a service issue. I just knew that the service to the gateway was restored, and if the gateway was bad he probably would have replaced it....
 
This information is no help?
Thank you. The routers got the correct IP Passthrough address. If they didn't, and got a private IP, (service was actually restored). When the correct passthrough address is assigned to the router, this results in no service. Only restarting the broadband on the gateway resolves this. AND it happens every time the 3rd party router reboots.
 
You may already be aware that DSL Reports went down as well....
More few DSLReport members migrated to Broadbandbulletin.com when DSLReports went offline. Perhaps their ATT subform may have some information or suggestions if it's a ATT router config issue.
 
Thank you @bennor for finding that DSL Report replacement.
 
Yes it does not seem to detect the WAN is down unless you actually pull the ethernet cord.

Known issue. The reason I can't recommend ASUS routers for Dual WAN. They have it as check box feature, but it's unreliable. Not sure why is it happening even on expensive latest and greatest ASUS devices when a $60 wired router like Omada ER605 can do 3x Ethernet WAN connections with no issues. 🤷‍♂️
 
Known issue. The reason I can't recommend ASUS routers for Dual WAN. They have it as check box feature, but it's unreliable. Not sure why is it happening even on expensive latest and greatest ASUS devices when a $60 wired router like Omada ER605 can do 3x Ethernet WAN connections with no issues. 🤷‍♂️
Unfortunately I can't confirm or deny that it doesn't work. The main connection to the closet com box includes the house alarm. While I can simply move it to the BGW320 gateway, it is on another subnet, and when I move it back to a third party router I usually have to go upstairs and power cycle the three switches in the closet to get most back online, but not all. (It's a real pain so I try to avoid it). I did notice that the default rate of checking is something like 3 seconds, so I changed it to 1 minute and 2x before failover, and 2x before fallback. I can't imagine Google DNS (what I choose) being pinged every 3 seconds by thousands of ASUS routers out there....
 
Only you know how the mix in your signature functions as one network. 😬
 
I wanted to sort out whether I had a faulty gateway, so I started with the Ai bot chat and it asked me to try a different Ethernet cord, which I reluctantly did. I just rebooted the router, and with a little more patience Alexa found some device(s) and a little bit later the WAN LED went from red to white.

I guess do not buy cheap cat 8 Ethernet cables from Amazon....
 
Most CAT8 cables on Amazon are low quality. No need to pay more when CAT6e can do 10Gbps.
 

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