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AX88U Internet disconnect every reboot

Discussion in 'ASUS AX Routers & Adapters' started by Ryanking1122, Feb 25, 2020.

  1. Ryanking1122

    Ryanking1122 New Around Here

    Joined:
    Feb 25, 2020
    Messages:
    2
    Hi there
    I have been having an issue where my internet disconnects every time I reboot the router.
    I changed from the official firmware after doing some research to Merlin as some suggested it was an improvement but still have the same issue. I am on version 384.15 of Merlin currently.
    Any help would be greatly appreciated as its starting to do my head in.
     
  2. sanke1

    sanke1 Senior Member

    Joined:
    Jan 11, 2014
    Messages:
    287
    Location:
    IN
    If it is having same issue even on Merlin after nvram reset, you just get it replaced under warranty. It’s not worth the hassle.

    PS: have you checked your cables CAT5 or CAT6, make sure they are not faulty in the first place.
     
  3. Ryanking1122

    Ryanking1122 New Around Here

    Joined:
    Feb 25, 2020
    Messages:
    2
    I haven't done a nvram reset at least I don't think I have. My cables are fine, I have tested different cables with the same result.
    How do you do a nvram reset?
     
  4. sanke1

    sanke1 Senior Member

    Joined:
    Jan 11, 2014
    Messages:
    287
    Location:
    IN
    This is the procedure for nvram reset on Asus RT-AX88U and GT-AX11000
    1. Make sure you are on latest 7977 firmware.
    2. Download and run putty
    3. https://the.earth.li/~sgtatham/putty/latest/w64/putty.exe
    4. Enter IP address of your router there and hit open.
    5. It will prompt router's username and password
    6. Once logged in, just enter this command.
    7. nvram erase
    8. No output will be there whether the command was success or not. But now without doing anything, straight reach out for the power socket of your router and turn it off.
    9. Wait 10 seconds and turn it back on. After this, the router's default address will be 192.168.50.1
    10. Now reconfigure it and see if the disconnect issue persists.