BE98 Pro 2.4 Disconnects

[TomP]

I've had this router for several months. Is constantly and randomly disconnects smart devices, particularly Ring devices. They reconnect after 30-60 seconds. I've read elsewhere disabling wifi 6 helps but I cannot as smart connect seems to have control and it won't turn off.

 

[degrub]

turn off "smart connect" for starter. See this post for configuring the 2.4GHz band for IOTs and other general suggestions.

GT-AX11000 keeps crashing after every few days (WiFi so it seems), and need to hard-reboot to get it working again

see if you can find a replacement AC/DC adapter that fits as well. Use the DC voltage and current spec on the existing one . Tip diameter and polarity are the tricky part of the spec. which ASUS doesn't specify, sadly. Yah no worries, but for the moment I have no replacement yet.

www.snbforums.com

 

[TomP]

I tried but it turns back on. Hit apply and nothing?

 

[degrub]

What band are the Rings et all connecting to ?
What is the RSSI value at each ?

You may have to factory reset and manually configure the router.
Are you using an IOT VLAN ? or GUEST VLAN ?

Search the forums for "ring" and "disconnect"
Search for "smart connect" and "disable"

 

[jzchen]

There is no Smart Connect setting....

Under Network where you create SSIDs you would have 2.4 GHz and 5 GHz checked for one SSID (and password). If you want to separate them uncheck one or the other. That frees up the unchecked one and you can select that to create another SSID. (You can name them the exact same from past experience). WPA2/WPA3-Personal works well (with Smart Connect) on my Ring devices, so I am perplexed. As @degrub asks are they far away from the router?

What was your prior router. Do you remember the settings, you should be able to copy them over to 2.4 GHz and 5 GHz....