I find the settings and behavior to be incredibly klugey. I can't connect to xbox live over it except with mac cloning turned on. Which means my xbox has to share it's IP. Rebooting is your friend. And don't assume that if you reboot once and it doesn't fix your problem that rebooting a few more times won't. Which makes no sense at all. But if you talk to their support. I don't know, I think engineering over there works off of cards. High level designers spec something and come up with some decent hardware and then the actual design is done by junkies or script jockies, or script jockies who are junkies.