The drive temp difference is due to the design of the DS218J. Drive 2 sits on the metal frame that supports the circuit board. Thus there is no air flow across the bottom of the drive. Looking at the various Synology two drive NAS, the lower end devices are like this. The DS 218 Play has the same configuration while the DS218 and DS220+ have front removable drives.
While I am satisfied the current drive temps will not hasten failure it might be a selling point to the family CFO to invest in a new NAS... Two 8 TB drives in a DS218 would be great unless the DS220+ goes on sale.
FWIW - WD customer support was of no help and just gave me a generic answer to check this and that and load their software to check the drive.
I have several of these that 'stack' the drives--DS215J, 2x DS213J--as well as units that don't like the DS415play and DS220+. I also have units by QNAP that have drive stacking, don't have drive stacking, and even a rack mount. And then there's the ones by other manufacturers like WD, Netgear, and Lenovo.
The DS213J pairs have identical drives in them of different sizes (10Tb and 8TB) and identical configurations, and yet the drive temps between the two units vary slightly (2-3C). This is normal because there is only so much precision in the thermal conductivity of the materials. Again, nothing to worry about.
Heat is the killer of electronics. You can't freeze them as that causes its own problem, but keeping them as air cooled as possible is always a good idea--this is why when computers came out, the fans were at fixed speeds that cooled without regard to noise. The concept of noise being an issue that was worth compromising longevity came with the advent of 'home' computers and consumers who didn't (and still don't) understand that noise and cooling capacity are inversely proportional. Luckily, you can do all sorts of things to set a fan to 100% to keep things cool, and this is exactly what I do on all these nas units. And doing this can lower the temps by as much as 10C, so I would just recommend that route if you have that capability.