First time Sophos UTM home edition user

[wes211]

I bought an old lab computer that is a Dell Optiplex 990. The specs on the dell, intel i5 2500, 8 gigs of ddr3 ram, on board intel nic and I also bought an Intel pro/1000 pt dual port server adapter off of Amazon. I will provide a link to the network card below. So far my home network consist of an Asus ac87u on a gigabit cable connection. I installed the latest version UTM v9 software appliance on the Dell (file name:asg-9505-4.1iso) I kept all the setting the same during the install. For some reason I can not ping the IP that the UTM tells me to. I can not find the Webadmin interface on my network. I have tried hooking up to the Asus ac87u and also hooking it up directly to my laptop and still nothing. Do I need to go in change setting on the Asus ac87u before accessing the Webadmin interface? Before installing the UTM all Ethernet ports did work with Windows 7 professional. I am very new to this and I am obviously still learning. My goal if possible is to have the network like this modem--> Dell (utm)-->Asus ac87u. Thank you for your time. I hope explained this clearly if you need anymore information please feel free to ask.

link to network card: https://www.amazon.com/gp/product/B000BMZHX2/?tag=snbforums-20

 

[Wyrm]

If I recall correctly, on UTM 9.x, pinging the gateway is turned off by default. Here are some easy to follow instructions that I've used in the past to set it up: https://warroom.securestate.com/tag/sophos/
I suggest you do your initial setup without the ASUS router connected.
Since you're new to this, I would suggest trying the Sophos XG firewall platform instead of UTM. XG is its successor. If you're planning on doing SSL scanning/decryption, XG's SFOS version 17 (which came out only a couple of weeks ago) does a better job handling streaming video than the UTM. I've had to put in a lot of exclusions in UTM to prevent issues with playing videos. XG downloads can be found here: https://www.sophos.com/en-us/products/free-tools/sophos-xg-firewall-home-edition.aspx
There are pros and cons for XG vs UTM. UTM has a lot of features that haven't been migrated to the XG platform yet; but home users will not use most of those.
UTM uses McAfee TrustedSource database for website categorization/filtering, which has a lot more filtering categories than XG (which uses Sophos web filtering database) and is more accurate with site categorization... but I find McAfee is a bit more aggressive with labelling sites as malicious and gives more false positives.
XG's setup can be a bit more confusing, compared to UTM, but once you figure out how things work, I find it's a lot more flexible with the firewall and filtering rules.
Setup guide for XG is here: http://thedocsworld.net/sophos-xg-firewall-1-the-basics/
In addition, for Sophos firewall questions, this isn't the best forum. Sophos has their own forum at community.sophos.com. If you've run into an issue, chances are someone else has already posted about it in that forum.