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intermittent DSL outage

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Martronic

Occasional Visitor
I am having a weird issue... every so often my internet cuts out... i dont think its my end... but i have a non centurylink bonded pair modem... a Zyxel VMG4005-B50B which as next to no documentation ... i got it about 2 years ago... and at the same time i got that i also got the internal wiring re-run for the bonded pair vdsl2 connection.. so it shouldn't be that.... but i get hiccups that interrupt my work at home... the VDSL counters are below...
Code:
============================================================================
    VDSL Training Status:   Showtime
                    Mode:   VDSL2 Annex A
            VDSL Profile:   Profile 8a
            Traffic Type:   PTM Mode
             Link Uptime:   19 days: 21 hours: 51 minutes
============================================================================
       VDSL Port Details       Upstream         Downstream
               Line Rate:      7.716 Mbps       46.105 Mbps
    Actual Net Data Rate:      7.520 Mbps       46.015 Mbps
          Trellis Coding:         ON                ON
              SNR Margin:       10.0 dB           10.4 dB
            Actual Delay:          7 ms              8 ms
          Transmit Power:        6.7 dBm          17.0 dBm
           Receive Power:        2.0 dBm           3.8 dBm
              Actual INP:        1.0 symbols       3.0 symbols
       Total Attenuation:        5.3 dB           13.2 dB
Attainable Net Data Rate:     10.542 Mbps       64.734 Mbps
============================================================================
      VDSL Band Status    U0      U1      U2      U3      D1      D2      D3
  Line Attenuation(dB):  1.3    28.7     N/A     N/A    14.9    36.4     N/A   
Signal Attenuation(dB):  1.2    28.7     N/A     N/A    14.5    35.7     N/A   
        SNR Margin(dB): 11.3    10.0     N/A     N/A    10.4    10.4     N/A   
   Transmit Power(dBm):- 0.9     5.8     N/A     N/A    16.0    10.0     N/A   
============================================================================

            VDSL Counters

           Downstream        Upstream
Since Link time = 51 min 33 sec
FEC:        159641        115084
CRC:        20        0
ES:        7        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Latest 15 minutes time = 6 min 59 sec
FEC:        203        67
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Previous 15 minutes time = 15 min 0 sec
FEC:        65        60
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        N/A
HostInitRetr:    N/A
FailedRetr:    N/A
Latest 1 day time = 21 hours 51 min 59 sec
FEC:        9397        7370
CRC:        5        0
ES:        1        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Previous 1 day time = 24 hours 0 sec
FEC:        11812        10621
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Total time = 1 days 21 hours 51 min 59 sec
FEC:        159641        115084
CRC:        20        0
ES:        7        0
SES:        0        0
UAS:        25        25
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
============================================================================

Code:
============================================================================
    VDSL Training Status:   Showtime
                    Mode:   VDSL2 Annex A
            VDSL Profile:   Profile 8a
            Traffic Type:   PTM Mode
             Link Uptime:   19 days: 21 hours: 52 minutes
============================================================================
       VDSL Port Details       Upstream         Downstream
               Line Rate:      7.716 Mbps       46.105 Mbps
    Actual Net Data Rate:      7.520 Mbps       46.015 Mbps
          Trellis Coding:         ON                ON
              SNR Margin:       12.7 dB           13.6 dB
            Actual Delay:          7 ms              8 ms
          Transmit Power:        8.6 dBm          16.9 dBm
           Receive Power:        2.1 dBm           3.8 dBm
              Actual INP:        1.0 symbols       3.0 symbols
       Total Attenuation:        7.0 dB           13.1 dB
Attainable Net Data Rate:     10.835 Mbps       70.156 Mbps
============================================================================
      VDSL Band Status    U0      U1      U2      U3      D1      D2      D3
  Line Attenuation(dB):  1.4    28.9     N/A     N/A    14.9    36.4     N/A   
Signal Attenuation(dB):  1.3    28.9     N/A     N/A    14.4    35.7     N/A   
        SNR Margin(dB): 15.3    12.6     N/A     N/A    13.6    13.5     N/A   
   Transmit Power(dBm):- 0.8     8.1     N/A     N/A    15.9    10.1     N/A   
============================================================================

            VDSL Counters

           Downstream        Upstream
Since Link time = 52 min 43 sec
FEC:        177093        5347409
CRC:        23        0
ES:        6        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Latest 15 minutes time = 8 min 8 sec
FEC:        241        1352
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Previous 15 minutes time = 15 min 0 sec
FEC:        42        2709
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        N/A
HostInitRetr:    N/A
FailedRetr:    N/A
Latest 1 day time = 21 hours 53 min 8 sec
FEC:        11975        276025
CRC:        8        0
ES:        2        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Previous 1 day time = 24 hours 0 sec
FEC:        11211        399472
CRC:        0        0
ES:        0        0
SES:        0        0
UAS:        0        0
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
Total time = 1 days 21 hours 53 min 8 sec
FEC:        177093        5347409
CRC:        23        0
ES:        6        0
SES:        0        0
UAS:        25        25
LOS:        0        0
LOF:        0        0
LOM:        0        0
Retr:        0
HostInitRetr:    0
FailedRetr:    0
============================================================================

are there any ideas that can be done on my end or do people think its on them and i need to get them to get a tech out here?
 
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