Issue whit asus tuf gaming ax4200

[quar]

Hi. I need help with this router. When i play something on pc or ps5 router sometimes just stop working for 3 sec. Then i got disconeted from server in game. I take screenshot in logs when it happens. Someone myb know how to solve this problem.

 

[OzarkEdge]

Hi. I need help with this router. When i play something on pc or ps5 router sometimes just stop working for 3 sec. Then i got disconeted from server in game. I take screenshot in logs when it happens. Someone myb know how to solve this problem. View attachment 56363

Looks like the WAN connection was lost(?) If so, I'd check upstream components starting with WAN ports/cables/connectors.

OE

 

[quar]

Looks like the WAN connection was lost(?) If so, I'd check upstream components starting with WAN ports/cables/connectors.

OE

I do all of this. Buy new cable etc. Problem happend also on wirless. Bc of this gaming router i will get ban on all games as i see.
Other stuf on this log list i dont undersend someone myb can translate me what to do.

 

[L&LD]

Did your previous router do this too? What model was your previous router?

Is this a new router?

How long has it been doing this?

What has changed if this issue is something new?

 

[OzarkEdge]

I do all of this. Buy new cable etc. Problem happend also on wirless. Bc of this gaming router i will get ban on all games as i see.
Other stuf on this log list i dont undersend someone myb can translate me what to do.

WAN connection was exceptionally disconnected. Does this happen with the router minimally configured out of the box... no special sauce? If so, then maybe ask your ISP if they see anything happening on their end.

Does it happen only when you are gaming... maybe someone is 'pulling the plug' on you?

OE

 

[quar]

Did your previous router do this too? What model was your previous router?

Is this a new router?

How long has it been doing this?

What has changed if this issue is something new?

First router. Before i just have from my isp. I factory restart modem yestarday. Happend again after factory restart. I use it "out of box" just set wirless settings.

 

[ColinTaylor]

The problem is with your internet connection (ISP) or your modem, not the router. Check the logs on the modem for errors.

 

[quar]

Today same problem but now no wan disconeted. Still think its with my isp problem ?

 

[ColinTaylor]

Still think its with my isp problem ?

Yes. Check the logs on the modem.

It's worth noting that in your first screenshot you only got a WAN lease of 10800 seconds (3 hours). So maybe it's just a limitation of the way your ISP works.