A few days ago I noticed that I started getting intermittent rubber-banding in online gaming. I ran a ping -t against 8.8.8.8 (Google DNS) while gaming and found that some of my pings were exceeding 2000ms. I called my ISP help line and they remotely checked my line and found no issues... they thought it could be my cable modem and suggested that if it continued I get it replaced.
I have a Hitron cable modem/router (not in gateway mode) and an ASUS RT-AC3100 router attached to the cable modem. The WAN port of the AC31000 is connected to one of the LAN ports of the cable modem, so it is double-natted (which hasn't caused issues in the past).
Before I get the cable modem replaced I decided to troubleshoot some more. While gaming I set up three command prompts from a wired Windows computer to ping -t the Hitron, the AC3100, and a printer on my network.
While gaming on the same computer I noticed that when I rubber-banded I got a high ping count (anywhere from 300ms to 2000ms) to both the Hitron and the AC3100, but my printer ping continued at <1ms to 3ms.
Thinking it could be my router causing the issue I swapped out my AC3100 for a RT-N66U - but I still get a high ping to both the ASUS router and the Hitron cable modem.
My gaming computer is running through a D-Link GO-SW-8GE gigabit network switch to the ASUS router, and there are also other computers, laptops, printers, smart phones, IOT devices, video game systems on the network as well as another network switch and an RT-AC68U in access point mode going through a powerline network. Other computers on the network are also getting rubber-banding so it isn't isolated to the one computer.
Any idea what can be causing this high ping? What should be my next troubleshoot step?
Thanks for any help.
Edit: forgot to mention that the AC3100 is running a current Merlin firmware, the N66U is running the latest Merlin fork.
I have a Hitron cable modem/router (not in gateway mode) and an ASUS RT-AC3100 router attached to the cable modem. The WAN port of the AC31000 is connected to one of the LAN ports of the cable modem, so it is double-natted (which hasn't caused issues in the past).
Before I get the cable modem replaced I decided to troubleshoot some more. While gaming I set up three command prompts from a wired Windows computer to ping -t the Hitron, the AC3100, and a printer on my network.
While gaming on the same computer I noticed that when I rubber-banded I got a high ping count (anywhere from 300ms to 2000ms) to both the Hitron and the AC3100, but my printer ping continued at <1ms to 3ms.
Thinking it could be my router causing the issue I swapped out my AC3100 for a RT-N66U - but I still get a high ping to both the ASUS router and the Hitron cable modem.
My gaming computer is running through a D-Link GO-SW-8GE gigabit network switch to the ASUS router, and there are also other computers, laptops, printers, smart phones, IOT devices, video game systems on the network as well as another network switch and an RT-AC68U in access point mode going through a powerline network. Other computers on the network are also getting rubber-banding so it isn't isolated to the one computer.
Any idea what can be causing this high ping? What should be my next troubleshoot step?
Thanks for any help.
Edit: forgot to mention that the AC3100 is running a current Merlin firmware, the N66U is running the latest Merlin fork.
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