R7800 the lan ports are periodically disconnected

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VasiliyM6

New Around Here
Hi.
I'm using R7800 for more then 3 year. I use Netgear firmware.
But lately the following happens - suddenly the lan port(s) is disconnected for 3-5 seconds and then the connection is restored. At the same time WiFi works normally. I have seen reports of similar problems on the Netgear website. It seems that it is because of the new firmware. I have rolled back to V1.0.2.60. Is this a hardware problem or can it be solved by changing the firmware, e.g. switching to Voxel firmware?

Thank you
Vasiliy
 

HELLO_wORLD

Very Senior Member
Hi.
I'm using R7800 for more then 3 year. I use Netgear firmware.
But lately the following happens - suddenly the lan port(s) is disconnected for 3-5 seconds and then the connection is restored. At the same time WiFi works normally. I have seen reports of similar problems on the Netgear website. It seems that it is because of the new firmware. I have rolled back to V1.0.2.60. Is this a hardware problem or can it be solved by changing the firmware, e.g. switching to Voxel firmware?

Thank you
Vasiliy
Seems like it is a NG/DNI script like net-lan restart that disconnects the ports for 3 to 5 seconds!

Could very well be a bug introduced by last NG firmware, and it is not present in @Voxel ’s firmware, so you definitely should try, it is easy to do and revert if you don’t like it (I guess you will stay with @Voxel )
 

steford

New Around Here
Hi.
I'm using R7800 for more then 3 year. I use Netgear firmware.
But lately the following happens - suddenly the lan port(s) is disconnected for 3-5 seconds and then the connection is restored. At the same time WiFi works normally. I have seen reports of similar problems on the Netgear website. It seems that it is because of the new firmware. I have rolled back to V1.0.2.60. Is this a hardware problem or can it be solved by changing the firmware, e.g. switching to Voxel firmware?

Thank you
Vasiliy

My R7800 did this from the outset when purchased in 2017 except the LAN ports never came back up until rebooted. The only thing that stopped it was custom firmware - it's never happened since using Voxel and DD-WRT.
 

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