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RT-AC68P USB ports

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JYM

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My RT-AC68P has two USB ports, one each 2.0 and 3.0. I have two flash drives, one USB 3.0 and the other not 3.0. If I plug the 3.0 drive into the 2.0 port and the other into the 3.0 port, I am able to see both--on my network and in the ASUS network map. But if I plug the 3.0 drive into the 3.0 port and the other drive into the 2.0 port, I am only able to see the other drive in the 2.0 port on my network and the 3.0 port shows "No Device." I would like to be able to use the 3.0 drive in the 3.0 port, any suggestions appreciated.
 
Remove and then reinsert the USB device. Now look in the router's System Log - General Log. The error messages might provide a clue to the problem.
 
Remove and then reinsert the USB device. Now look in the router's System Log - General Log. The error messages might provide a clue to the problem.

Thanks, results follow, no change--still no device displayed in Network Map. Troubleshooting follows, flash drives are Lexar (2.0) and Sandisk (3.0). Log entries are above my level of comprehension.

Aug 18 06:38:13 WAN Connection: ISP's DHCP did not function properly.
Aug 18 06:38:14 nat: apply redirect rules
Aug 18 06:38:18 WAN Connection: Ethernet link up.
Aug 18 06:38:18 rc_service: wanduck 203:notify_rc restart_wan_if 0
Aug 18 06:38:19 kernel: et0: et_mvlan_netdev_event: event 9 for vlan2 mvlan_en 0
Aug 18 06:38:19 kernel: et0: et_mvlan_netdev_event: event 2 for vlan2 mvlan_en 0
Aug 18 06:38:19 kernel: et0: et_mvlan_netdev_event: event 13 for vlan2 mvlan_en 0
Aug 18 06:38:19 kernel: et0: et_mvlan_netdev_event: event 1 for vlan2 mvlan_en 0
Aug 18 06:38:19 kernel: et0: et_mvlan_netdev_event: event 4 for vlan2 mvlan_en 0
Aug 18 06:38:19 kernel: et0: et_mvlan_netdev_event: event 4 for vlan2 mvlan_en 0
Aug 18 06:38:22 rc_service: udhcpc 27890:notify_rc start_firewall
Aug 18 06:38:23 wan: finish adding multi routes
Aug 18 06:38:23 rc_service: udhcpc 27890:notify_rc stop_upnp
Aug 18 06:38:23 rc_service: waitting "start_firewall" via udhcpc ...
Aug 18 06:38:23 miniupnpd[13165]: shutting down MiniUPnPd
Aug 18 06:38:24 nat: apply nat rules (/tmp/nat_rules_vlan2_vlan2)
Aug 18 06:38:24 miniupnpd[27935]: version 1.9 started
Aug 18 06:38:24 miniupnpd[27935]: HTTP listening on port 59887
Aug 18 06:38:24 miniupnpd[27935]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 06:38:24 rc_service: udhcpc 27890:notify_rc start_upnp
Aug 18 06:38:24 rc_service: waitting "stop_upnp" via udhcpc ...
Aug 18 06:38:24 miniupnpd[27935]: shutting down MiniUPnPd
Aug 18 06:38:26 miniupnpd[27939]: version 1.9 started
Aug 18 06:38:26 miniupnpd[27939]: HTTP listening on port 36035
Aug 18 06:38:26 miniupnpd[27939]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 06:38:26 dhcp client: bound 71.11.37.188 via 71.11.32.1 during 3600 seconds.
Aug 18 06:38:27 WAN Connection: WAN was restored.

So now I have unplugged BOTH flash drives and installed the 3.0 drive in the 2.0 port. Now BOTH flash drives display in Network Map. Log follows:

Aug 18 09:30:43 rc_service: hotplug 31601:notify_rc restart_nasapps
Aug 18 09:30:43 hotplug[31600]: USB partition unmounted from /tmp/mnt/Lexar fail. (return -1, Bad file descriptor)
Aug 18 09:30:44 iTunes: daemon is stoped
Aug 18 09:30:44 FTP Server: daemon is stoped
Aug 18 09:30:44 Samba Server: smb daemon is stoped
Aug 18 09:30:44 kernel: gro disabled
Aug 18 09:30:44 Timemachine: daemon is stoped
Aug 18 09:30:44 rc_service: hotplug 31600:notify_rc stop_nasapps
Aug 18 09:30:44 rc_service: waitting "restart_nasapps" via ...
Aug 18 09:30:44 miniupnpd[27939]: shutting down MiniUPnPd
Aug 18 09:30:44 avahi-daemon[31612]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:30:45 avahi-daemon[31612]: Alias name "RT-AC68P" successfully established.
Aug 18 09:30:56 kernel: scsi 5:0:0:0: Direct-Access SanDisk Ultra 1.00 PQ: 0 ANSI: 6
Aug 18 09:30:56 kernel: sd 5:0:0:0: Attached scsi generic sg0 type 0
Aug 18 09:30:56 kernel: sd 5:0:0:0: [sdb] 489160704 512-byte logical blocks: (250 GB/233 GiB)
Aug 18 09:30:57 kernel: sd 5:0:0:0: [sdb] Write Protect is off
Aug 18 09:30:57 kernel: sd 5:0:0:0: [sdb] Assuming drive cache: write through
Aug 18 09:30:57 kernel: sd 5:0:0:0: [sdb] Assuming drive cache: write through
Aug 18 09:30:57 kernel: sd 5:0:0:0: [sdb] Assuming drive cache: write through
Aug 18 09:30:57 kernel: sd 5:0:0:0: [sdb] Attached SCSI removable disk
Aug 18 09:31:11 kernel: scsi 6:0:0:0: Direct-Access Lexar USB Flash Drive 8.07 PQ: 0 ANSI: 4
Aug 18 09:31:11 kernel: sd 6:0:0:0: Attached scsi generic sg1 type 0
Aug 18 09:31:11 kernel: sd 6:0:0:0: [sdc] 31285248 512-byte logical blocks: (16.0 GB/14.9 GiB)
Aug 18 09:31:11 kernel: sd 6:0:0:0: [sdc] Write Protect is off
Aug 18 09:31:11 kernel: sd 6:0:0:0: [sdc] Assuming drive cache: write through
Aug 18 09:31:11 kernel: sd 6:0:0:0: [sdc] Assuming drive cache: write through
Aug 18 09:31:11 kernel: sd 6:0:0:0: [sdc] Assuming drive cache: write through
Aug 18 09:31:11 kernel: sd 6:0:0:0: [sdc] Attached SCSI removable disk
Aug 18 09:31:14 rc_service: skip the event: stop_nasapps.
Aug 18 09:31:14 kernel: gro enabled with interval 2
Aug 18 09:31:15 Samba Server: daemon is started
Aug 18 09:31:15 miniupnpd[31695]: version 1.9 started
Aug 18 09:31:15 miniupnpd[31695]: HTTP listening on port 41927
Aug 18 09:31:15 miniupnpd[31695]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:31:16 syslog: USB partition unmounted from /tmp/mnt/Lexar
Aug 18 09:31:16 rc_service: hotplug 31600:notify_rc restart_nasapps
Aug 18 09:31:16 iTunes: daemon is stoped
Aug 18 09:31:16 FTP Server: daemon is stoped
Aug 18 09:31:17 kernel: tfat warning (device sdc1, pid 31703): fat_fill_super(): FAT volume Lexar is dirty. You should unmount and repair it.
Aug 18 09:31:17 usb: USB vfat fs at /dev/sdc1 mounted on /tmp/mnt/Lexar.
Aug 18 09:31:17 Samba Server: smb daemon is stoped
Aug 18 09:31:17 kernel: gro disabled
Aug 18 09:31:17 Timemachine: daemon is stoped
Aug 18 09:31:17 miniupnpd[31695]: shutting down MiniUPnPd
Aug 18 09:31:17 kernel: gro enabled with interval 2
Aug 18 09:31:17 rc_service: hotplug 31673:notify_rc restart_nasapps
Aug 18 09:31:17 rc_service: waitting "restart_nasapps" via ...
Aug 18 09:31:17 avahi-daemon[31734]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:31:17 Samba Server: daemon is started
Aug 18 09:31:18 miniupnpd[31743]: version 1.9 started
Aug 18 09:31:18 miniupnpd[31743]: HTTP listening on port 49584
Aug 18 09:31:18 miniupnpd[31743]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:31:18 avahi-daemon[31734]: Alias name "RT-AC68P" successfully established.
Aug 18 09:31:18 iTunes: daemon is stoped
Aug 18 09:31:18 FTP Server: daemon is stoped
Aug 18 09:31:19 Samba Server: smb daemon is stoped
Aug 18 09:31:19 kernel: gro disabled
Aug 18 09:31:20 Timemachine: daemon is stoped
Aug 18 09:31:20 miniupnpd[31743]: shutting down MiniUPnPd
Aug 18 09:31:20 kernel: gro enabled with interval 2
Aug 18 09:31:20 avahi-daemon[31761]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:31:20 Samba Server: daemon is started
Aug 18 09:31:20 miniupnpd[31773]: version 1.9 started
Aug 18 09:31:20 miniupnpd[31773]: HTTP listening on port 46677
Aug 18 09:31:20 miniupnpd[31773]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:31:21 avahi-daemon[31761]: Alias name "RT-AC68P" successfully established.
Aug 18 09:31:23 kernel: tfat warning (device sdb1, pid 31780): fat_fill_super(): FAT volume is dirty. You should unmount and repair it.
Aug 18 09:31:23 usb: USB vfat fs at /dev/sdb1 mounted on /tmp/mnt/sdb1.
Aug 18 09:31:25 rc_service: hotplug 31640:notify_rc restart_nasapps
Aug 18 09:31:26 iTunes: daemon is stoped
Aug 18 09:31:26 FTP Server: daemon is stoped
Aug 18 09:31:27 Samba Server: smb daemon is stoped
Aug 18 09:31:27 kernel: gro disabled
Aug 18 09:31:27 Timemachine: daemon is stoped
Aug 18 09:31:27 miniupnpd[31773]: shutting down MiniUPnPd
Aug 18 09:31:27 kernel: gro enabled with interval 2
Aug 18 09:31:27 avahi-daemon[31812]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:31:28 Samba Server: daemon is started
Aug 18 09:31:28 miniupnpd[31824]: version 1.9 started
Aug 18 09:31:28 miniupnpd[31824]: HTTP listening on port 47369
Aug 18 09:31:28 miniupnpd[31824]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:31:28 avahi-daemon[31812]: Alias name "RT-AC68P" successfully established.

Final troubleshooting in next post.
 
Next, removed both flash drives and replaced 3.0 drive to 3.0 port, other drive to 2.0 port, back to 2.0 drive displaying in Network Map and 3.0 port showing No Device, log follows:

Aug 18 09:39:03 kernel: end_request: I/O error, dev sdb, sector 158434440
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: tfat error (device sdb1, pid 3): exfat_bio_end_io_write(): Bio write I/O error (error 5).
Aug 18 09:39:03 kernel: end_request: I/O error, dev sdb, sector 158434568
Aug 18 09:39:03 hotplug[32012]: USB partition unmounted from /tmp/mnt/Lexar
Aug 18 09:39:03 rc_service: hotplug 32012:notify_rc restart_nasapps
Aug 18 09:39:03 rc_service: hotplug 32013:notify_rc restart_nasapps
Aug 18 09:39:03 rc_service: waitting "restart_nasapps" via ...
Aug 18 09:39:05 iTunes: daemon is stoped
Aug 18 09:39:05 FTP Server: daemon is stoped
Aug 18 09:39:05 Samba Server: smb daemon is stoped
Aug 18 09:39:05 kernel: gro disabled
Aug 18 09:39:06 Timemachine: daemon is stoped
Aug 18 09:39:06 miniupnpd[31824]: shutting down MiniUPnPd
Aug 18 09:39:06 avahi-daemon[32042]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:39:06 miniupnpd[32045]: version 1.9 started
Aug 18 09:39:06 miniupnpd[32045]: HTTP listening on port 34701
Aug 18 09:39:06 miniupnpd[32045]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:39:06 rc_service: hotplug 32031:notify_rc restart_nasapps
Aug 18 09:39:06 rc_service: waitting "restart_nasapps" via hotplug ...
Aug 18 09:39:06 iTunes: daemon is stoped
Aug 18 09:39:06 FTP Server: daemon is stoped
Aug 18 09:39:06 avahi-daemon[32042]: Alias name "RT-AC68P" successfully established.
Aug 18 09:39:07 Samba Server: smb daemon is stoped
Aug 18 09:39:07 kernel: gro disabled
Aug 18 09:39:07 Timemachine: daemon is stoped
Aug 18 09:39:07 miniupnpd[32045]: shutting down MiniUPnPd
Aug 18 09:39:07 miniupnpd[32056]: version 1.9 started
Aug 18 09:39:07 miniupnpd[32056]: HTTP listening on port 58611
Aug 18 09:39:07 miniupnpd[32056]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:39:07 hotplug[32030]: USB partition unmounted from /tmp/mnt/sdb1
Aug 18 09:39:07 rc_service: hotplug 32030:notify_rc restart_nasapps
Aug 18 09:39:07 rc_service: waitting "restart_nasapps" via hotplug ...
Aug 18 09:39:07 iTunes: daemon is stoped
Aug 18 09:39:07 FTP Server: daemon is stoped
Aug 18 09:39:08 Samba Server: smb daemon is stoped
Aug 18 09:39:08 kernel: gro disabled
Aug 18 09:39:08 avahi-daemon[32062]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:39:08 avahi-daemon[32062]: write() failed while writing return value to pipe: Broken pipe
Aug 18 09:39:08 Timemachine: daemon is stoped
Aug 18 09:39:08 miniupnpd[32056]: shutting down MiniUPnPd
Aug 18 09:39:08 avahi-daemon[32068]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:39:08 miniupnpd[32070]: version 1.9 started
Aug 18 09:39:08 miniupnpd[32070]: HTTP listening on port 60881
Aug 18 09:39:08 miniupnpd[32070]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:39:09 avahi-daemon[32068]: Alias name "RT-AC68P" successfully established.
Aug 18 09:39:09 iTunes: daemon is stoped
Aug 18 09:39:09 FTP Server: daemon is stoped
Aug 18 09:39:10 Samba Server: smb daemon is stoped
Aug 18 09:39:10 kernel: gro disabled
Aug 18 09:39:10 Timemachine: daemon is stoped
Aug 18 09:39:10 miniupnpd[32070]: shutting down MiniUPnPd
Aug 18 09:39:10 miniupnpd[32080]: version 1.9 started
Aug 18 09:39:10 miniupnpd[32080]: HTTP listening on port 33175
Aug 18 09:39:10 miniupnpd[32080]: Listening for NAT-PMP/PCP traffic on port 5351
Aug 18 09:39:11 avahi-daemon[32083]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:39:12 avahi-daemon[32083]: Alias name "RT-AC68P" successfully established.
Aug 18 09:39:14 kernel: scsi 7:0:0:0: Direct-Access Lexar USB Flash Drive 8.07 PQ: 0 ANSI: 4
Aug 18 09:39:14 kernel: sd 7:0:0:0: Attached scsi generic sg0 type 0
Aug 18 09:39:14 kernel: sd 7:0:0:0: [sda] 31285248 512-byte logical blocks: (16.0 GB/14.9 GiB)
Aug 18 09:39:14 kernel: sd 7:0:0:0: [sda] Write Protect is off
Aug 18 09:39:14 kernel: sd 7:0:0:0: [sda] Assuming drive cache: write through
Aug 18 09:39:14 kernel: sd 7:0:0:0: [sda] Assuming drive cache: write through
Aug 18 09:39:15 kernel: sd 7:0:0:0: [sda] Assuming drive cache: write through
Aug 18 09:39:15 kernel: sd 7:0:0:0: [sda] Attached SCSI removable disk
Aug 18 09:39:16 kernel: __twarning: 3970 callbacks suppressed
Aug 18 09:39:16 kernel: tfat warning (device sda1, pid 32120): fat_fill_super(): FAT volume Lexar is dirty. You should unmount and repair it.
Aug 18 09:39:16 usb: USB vfat fs at /dev/sda1 mounted on /tmp/mnt/Lexar.
Aug 18 09:39:16 rc_service: hotplug 32112:notify_rc restart_nasapps
Aug 18 09:39:16 iTunes: daemon is stoped
Aug 18 09:39:16 FTP Server: daemon is stoped
Aug 18 09:39:17 Samba Server: smb daemon is stoped
Aug 18 09:39:17 kernel: gro disabled
Aug 18 09:39:17 Timemachine: daemon is stoped
Aug 18 09:39:17 miniupnpd[32080]: shutting down MiniUPnPd
Aug 18 09:39:17 kernel: gro enabled with interval 2
Aug 18 09:39:17 avahi-daemon[32148]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 18 09:39:18 avahi-daemon[32148]: Alias name "RT-AC68P" successfully established.
Aug 18 09:39:18 Samba Server: daemon is started
Aug 18 09:39:18 miniupnpd[32160]: version 1.9 started
Aug 18 09:39:18 miniupnpd[32160]: HTTP listening on port 47737
Aug 18 09:39:18 miniupnpd[32160]: Listening for NAT-PMP/PCP traffic on port 5351
 
I'm assuming the USB 3 device is the SanDisk? It doesn't look like it's been physically detected at all (there's nothing in the log). So it might just be incompatible hardware. What is the precise model number for this device?

Can you change the "USB Mode" for that port? Untitled.png

Side note: Because you just pulled out the devices when they were mounted successfully without unmounting them first they are both now corrupted. So you need to repair the corruption or reformat the drives before using them.
 
I'm assuming the USB 3 device is the SanDisk? It doesn't look like it's been physically detected at all (there's nothing in the log). So it might just be incompatible hardware. What is the precise model number for this device?

Can you change the "USB Mode" for that port? View attachment 19045

Side note: Because you just pulled out the devices when they were mounted successfully without unmounting them first they are both now corrupted. So you need to repair the corruption or reformat the drives before using them.
The Sandisk device is "Sandisk Ultra 3.0." I have repaired the drives, re-inserted and have the same result, USB 2.0 OK, USB 3.0 "No Device" so the USB status window does not even show up. Log follows:

Aug 19 05:55:34 kernel: sd 8:0:0:0: Attached scsi generic sg0 type 0
Aug 19 05:55:34 kernel: sd 8:0:0:0: [sda] 31285248 512-byte logical blocks: (16.0 GB/14.9 GiB)
Aug 19 05:55:34 kernel: sd 8:0:0:0: [sda] Write Protect is off
Aug 19 05:55:34 kernel: sd 8:0:0:0: [sda] Assuming drive cache: write through
Aug 19 05:55:34 kernel: sd 8:0:0:0: [sda] Assuming drive cache: write through
Aug 19 05:55:34 kernel: sd 8:0:0:0: [sda] Assuming drive cache: write through
Aug 19 05:55:34 kernel: sd 8:0:0:0: [sda] Attached SCSI removable disk
Aug 19 05:55:35 usb: USB vfat fs at /dev/sda1 mounted on /tmp/mnt/Lexar.
Aug 19 05:55:37 rc_service: hotplug 25108:notify_rc restart_nasapps
Aug 19 05:55:37 iTunes: daemon is stoped
Aug 19 05:55:37 FTP Server: daemon is stoped
Aug 19 05:55:37 Samba Server: smb daemon is stoped
Aug 19 05:55:37 kernel: gro disabled
Aug 19 05:55:38 Timemachine: daemon is stoped
Aug 19 05:55:38 miniupnpd[2683]: shutting down MiniUPnPd
Aug 19 05:55:38 kernel: gro enabled with interval 2
Aug 19 05:55:38 avahi-daemon[25145]: WARNING: No NSS support for mDNS detected, consider installing nss-mdns!
Aug 19 05:55:39 avahi-daemon[25145]: Alias name "RT-AC68P" successfully established.
Aug 19 05:55:39 Samba Server: daemon is started
Aug 19 05:55:39 miniupnpd[25159]: version 1.9 started
Aug 19 05:55:40 miniupnpd[25159]: HTTP listening on port 48794
Aug 19 05:55:40 miniupnpd[25159]: Listening for NAT-PMP/PCP traffic on port 5351
 
Well as before the SanDisk is not being detected at the physical level so I'm at a loss. Maybe the pins on either the plug or socket are dirty or damaged (USB 3 has 5 extra pins). Try blasting to socket with compressed air.

Untitled.png

Is this device a flash drive or an SSD?
 
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