So I moved a few weeks ago and TWC just completed setting up my internet connection. I'm paying for a 50/5 connection and I'm receiving that speed (surprisingly) when directly plugged into the modem/router they gave me. However, when I plug my Asus RT-AC66U into the modem and run a speed test through it, I receive results around .8/5. Something is happening to severely reduce my downstream, but not touch my upstream connection. The weirdest part is that it was running perfectly fine in my living room for three or four days. It only started doing this when I moved the Asus and modem into my office.
I've tried the latest Merlin build, dd-wrt build, and older versions of stock and I'm still seeing the same results. I don't think the router's broken, I think there's a setting on either my side or their side that needs changed and, because I can't log into the modem, I can't figure out what to change.
I've tried the latest Merlin build, dd-wrt build, and older versions of stock and I'm still seeing the same results. I don't think the router's broken, I think there's a setting on either my side or their side that needs changed and, because I can't log into the modem, I can't figure out what to change.