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Strange issue w/GT-AX6000 and RT-AX82U node

Michael James

Occasional Visitor
Strange issue w/GT-AX6000 and 1 of the RT-AX82U nodes.
I have the GT as main router and I have 4 RT's nodes in mesh configuration.
All devices are either wired or wireless cameras for a home security system.

Everything was working ok up until 3 days ago. With that said, I had this same problem about a year ago and turning off and on the RT until solved it. Not this time.
The RT that's closest to the GT (around 15 feet away) wont pass thru the 2 devices that are hard wired/ethernet into it. It does have one wireless device on it that is working. It shows a "0" device count. Connection quality shows "GREAT", 5Ghz uplink. When I look at Port Status, its shows nothing connected. (although 2 devices are physically ethernet connected.)

I have tried the following:
Updated firmware on GT and all RT units. On the RT unit in question, it was the only one that failed the first time, but on 2nd try was successful.
Current version of firmware is 3.0.0.4.388_25030 on RT's and 3.0.0.6.102_34825 on GT
Unplugged the RT from wall and unit, let sit for 20 minutes, plugged back in.
"Forgot" that RT unit and then added it back
Tried changing ports of wired devices
Tried optimizing all nodes

Any suggestions here?
 
Roll the GT back to the last 3004 release. Factory reset, manual config unless you have a saved config for that 3004 firmware.
Start over re-associating the nodes.
 
Roll the GT back to the last 3004 release. Factory reset, manual config unless you have a saved config for that 3004 firmware.
Start over re-associating the nodes.
I appreciate the feedback. I'm trying to think logically here. 3 of the RT nodes work great. And they have both wireless and wired devices (cameras) into them. Only 1 is having problems. What is the thought here on rolling back the GT (Master/primary) router?
 
I just switched RT nodes. When I switched them, both of the devices/cameras came back on line. So it looks specific to this RT box, I assume.

Did the Ethernet connections issue follow the suspect router when you "swapped" them, affecting different wired clients at the alternate location?

Suggestion... remove the suspect node from the AiMesh to reset its firmware; set it up minimally as a standalone router (no WAN connection required); and test its LAN ports connectivity with a trusted cable and wired client... test the router plugged into your various 120VAC wall outlets in case there is a loose ground connection somewhere. Maybe the integrated Ethernet switch is having an issue.

OE
 

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