What are my chances of getting warranty service on this router built in 2019 without purchase documentation?
It was delivered yesterday and the WAN port is dead, and actually all the lan ports are dead too. It doesn't look too bad otherwise and came in factory box. Perhaps a store return that wasn't properly tested before sending to ebay?
I was able to get latest factory firmware on it via the WIFI connection. But even attempting to set up dual WAN and use one of the other LAN ports for WAN access shows dead WAN connection. When booting, it will get 3 white lights on the right hand side. A 4th light in the center will light up red for a bit, then it will go off. The LHS status lights for LAN ports will not light up at any time testing with various laptops and internet switches. Anything else I might try?
If I understand correctly, it should still be in 2 year warranty.
It was delivered yesterday and the WAN port is dead, and actually all the lan ports are dead too. It doesn't look too bad otherwise and came in factory box. Perhaps a store return that wasn't properly tested before sending to ebay?
I was able to get latest factory firmware on it via the WIFI connection. But even attempting to set up dual WAN and use one of the other LAN ports for WAN access shows dead WAN connection. When booting, it will get 3 white lights on the right hand side. A 4th light in the center will light up red for a bit, then it will go off. The LHS status lights for LAN ports will not light up at any time testing with various laptops and internet switches. Anything else I might try?
If I understand correctly, it should still be in 2 year warranty.