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ASUS ROG Strix GS-BE18000, slow speeds

What do the router port link rate indicators ( either internal or port lights) display as the link rate ? It will be either 2500, 1000, or 100 Mbit/s

Test the xbox connection with your laptop using the cable to the xbox at the xbox.
repeat the test with the laptop at the xbox location with the xbox cable connected to another router LAN port. Any changes ?

Since the xbox only supports a 1 Gbit LAN connection, if you have or can borrow a 1 Gbit switch, plug that switch into the xbox cable at the router and then plug a new known good cable between the router and the switch. Rerun the speed tests from the xbox location with your laptop..
Sometimes there are incompatibilities with 2.5G ports and other devices.
 
What do the router port link rate indicators ( either internal or port lights) display as the link rate ? It will be either 2500, 1000, or 100 Mbit/s

Test the xbox connection with your laptop using the cable to the xbox at the xbox.
repeat the test with the laptop at the xbox location with the xbox cable connected to another router LAN port. Any changes ?

Since the xbox only supports a 1 Gbit LAN connection, if you have or can borrow a 1 Gbit switch, plug that switch into the xbox cable at the router and then plug a new known good cable between the router and the switch. Rerun the speed tests from the xbox location with your laptop..
Sometimes there are incompatibilities with 2.5G ports and other devices.
Thx great advise but I tried using the 1 Gb switch in between the be 18000 and the Xbox sx, upload speed is still low at 3xxmbps… I tried using my other AX86U and pro and tried directly connecting to the modem, every ran smooth and correctly. I am sure the be18000 is the bottle neck. And all indicator light displayed coorrectly 2.5G wan showed up as 2.5G and 1G wan showed up as 1G
 
All i can suggest at this point is to factory reset the router, upload the latest firmware, factory reset again and hand configure basic settings and see if you get anything different. Otherwise you may want to return it.

By any chance did you accept the license for AiProtection or AiCloud or similar ? If you did, disable the features and reject the license.You have to do both. A factory reset wouldn't hurt after doing that.
 

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