Joao H de A Franco
New Around Here
I am trying to reset the repeater because I can't configure it.
According to the user manual, the Wi-Fi LEDs (which show the strength of Wi-Fi signals in the 2.4 GHz and the 5 GHz bands) should go solid one or two minutes after powering up the unit.
Since they don't go solid (they keep blinking forever), the unit does not get ready do be configured. For this reason, the two methods listed in the user manual for setting up the unit, "connecting through GUI" and "using WPS", cannot be applied.
I tried to reset the repeater, but the reset button is not accessible through the orifice located at the bottom of the unit (maybe it got unaligned during unit assembly).
I don't know how to open the case in a safe way in order to get access to the reset button. This repeater sports a stylish case design (which can be seen at https://www.asus.com/Networking/RP-AC68U/ ) that really poses a problem for anyone trying to opening it.
Does anyone know how to open the case (or remove the bottom cover) safely?
Note: U.S. ASUS support has refused to provide instructions on how to open the case on the grounds that this procedure will void the warranty if executed by the end user. On the other side, ASUS local support in Brazil says this product is not supported in my country.
I am really puzzled, so any help is welcomed!
According to the user manual, the Wi-Fi LEDs (which show the strength of Wi-Fi signals in the 2.4 GHz and the 5 GHz bands) should go solid one or two minutes after powering up the unit.
Since they don't go solid (they keep blinking forever), the unit does not get ready do be configured. For this reason, the two methods listed in the user manual for setting up the unit, "connecting through GUI" and "using WPS", cannot be applied.
I tried to reset the repeater, but the reset button is not accessible through the orifice located at the bottom of the unit (maybe it got unaligned during unit assembly).
I don't know how to open the case in a safe way in order to get access to the reset button. This repeater sports a stylish case design (which can be seen at https://www.asus.com/Networking/RP-AC68U/ ) that really poses a problem for anyone trying to opening it.
Does anyone know how to open the case (or remove the bottom cover) safely?
Note: U.S. ASUS support has refused to provide instructions on how to open the case on the grounds that this procedure will void the warranty if executed by the end user. On the other side, ASUS local support in Brazil says this product is not supported in my country.
I am really puzzled, so any help is welcomed!