I am setting up smart lights using the Wiz app.
On set up of a device (in this case a lightbulb) I get an error related to Broadcast on Local Network - no diagnostics or hints, just an X. Everything else has ticks so I assume it only has this issue.
The instructions say:
‘The lamps get the credentials of your router via a protocol named UDP. Please check that UDP is not blocked on your network in your router settings.’
Their support team have said – ‘Suggest you try to check your router setting whether port below are enable?
38899 and 38900 for UDP on local network’
From further trawling of the Internet
It makes a UDP broadcast to port 38899
You will get a response to port 38900
Can you give me some ideas of where this is likely to be set up?
I have looked at port forwarding and port triggering and tried various settings but it’s just guesswork and none have worked.
I assume it would normally use UPnP to get around port issues.
So can you point me in the right direction on how do to ‘enable’ these UDP ports?
I use a VirginMedia as the ISP with their box in modem mode.
On set up of a device (in this case a lightbulb) I get an error related to Broadcast on Local Network - no diagnostics or hints, just an X. Everything else has ticks so I assume it only has this issue.
The instructions say:
‘The lamps get the credentials of your router via a protocol named UDP. Please check that UDP is not blocked on your network in your router settings.’
Their support team have said – ‘Suggest you try to check your router setting whether port below are enable?
38899 and 38900 for UDP on local network’
From further trawling of the Internet
It makes a UDP broadcast to port 38899
You will get a response to port 38900
Can you give me some ideas of where this is likely to be set up?
I have looked at port forwarding and port triggering and tried various settings but it’s just guesswork and none have worked.
I assume it would normally use UPnP to get around port issues.
So can you point me in the right direction on how do to ‘enable’ these UDP ports?
I use a VirginMedia as the ISP with their box in modem mode.