Option to enable 160 mhz Channel Bandwidth on 5ghz-2 Band missing from GT-AX11000 router

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Hermano

New Around Here
Hi everyone,

new to the community and you all have been very helpful towards helping me not be a networking noob.

I recently bought the Asus GT-AX11000 in the hopes of upgrading my wifi system around the house and eventually build a mesh network. through the many limited amounts of reviews available online on this router, I have noticed they all have the "enable 160 mhz" option available for both 5ghz wifi bands. However, in my case, the option is not there for my 5ghz-2 band.
I am currently running firmware 3.0.0.4.384_9566 however, initially thinking this might have been a firmware related issue, I flashed older firmware onto the router. However, after that was unsuccessful at providing me with the 160mhz option, I reflashed the newest version. I have tried multiple settings including having each band as a different network name and smart connect but I am not sure what the problem is. The issue pretty much remains regardless of what I do in the wireless settings.

I'm hoping someone will be able to provide some insight or information on why this and how to potentially solve it. Please let me know if you need more information. As you all know this is a very expensive piece of hardware, id like to use it to its max potential.




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AndreiV

Very Senior Member
I've looked at 2 AX routers and both of my AX92U , they only have the 160MHz available on one of the 5G radios.

Edit:

Found the long GT-AX11000 experience thread , looking at this post :

Post with images for AX11000

It looks like you need Smart Connect turned on.
 
Last edited:

Hermano

New Around Here
I've looked at 2 AX routers and both of my AX92U , they only have the 160MHz available on one of the 5G radios.

Edit:

Found the long GT-AX11000 experience thread , looking at this post :

Post with images for AX11000

It looks like you need Smart Connect turned on.
THis was something i had already tried before but it still does not show the 160 mhz on my second 5Ghz band.

2021-01-05_23-21-02.png



You can have 160MHz on both 5GHz bands. You probably just need a hard reset. I had some similar issues with my GT-AX11000 after a few firmware updates. I was about to send it in for warranty repair but followed the factory recommended procedure to reset and all has been well since then.

[Wireless] ASUS router Hard Factory Reset - Method 2 | Official Support | ASUS Global

Can you please tell me what firmware you are on? roughly which firmware the issue appeared for you? I tried the hard reset as you mentioned by following the steps from the link you posted but the 160mhz for the second 5ghz wifi band still does not show for me (as you can see in the image above).
 

mohsha

Occasional Visitor
THis was something i had already tried before but it still does not show the 160 mhz on my second 5Ghz band.

View attachment 29158




Can you please tell me what firmware you are on? roughly which firmware the issue appeared for you? I tried the hard reset as you mentioned by following the steps from the link you posted but the 160mhz for the second 5ghz wifi band still does not show for me (as you can see in the image above).
What region are you in?

I am in USA and 160MHz shows up in 5GHz-2 on regular release firmware as well as beta.
 

Hermano

New Around Here
What region are you in?

I am in USA and 160MHz shows up in 5GHz-2 on regular release firmware as well as beta.

I'm Canada, at least to my knowledge I should have 160hz available for use after channel 100 since the regulations are fairly similar to the US.

I am not sure why the option to enable it isn't showing up in the first place considering the router is capable. it's a different story if it or the device that connected to it can't access the frequency,
 

erick_e

Occasional Visitor
THis was something i had already tried before but it still does not show the 160 mhz on my second 5Ghz band.

View attachment 29158




Can you please tell me what firmware you are on? roughly which firmware the issue appeared for you? I tried the hard reset as you mentioned by following the steps from the link you posted but the 160mhz for the second 5ghz wifi band still does not show for me (as you can see in the image above).

I'm currently on 3.0.0.4.384.9566 and have 160MHz enabled on both 5GHz bands. My issues started around 3.0.0.4.384.7979, since all my emails with Asus support are from February 2020. I tried using the software GUI reset without any luck. It was only after I followed those hard reset instructions that everything returned to normal for almost a year now without any major issues.
 

Hermano

New Around Here
I'm currently on 3.0.0.4.384.9566 and have 160MHz enabled on both 5GHz bands. My issues started around 3.0.0.4.384.7979, since all my emails with Asus support are from February 2020. I tried using the software GUI reset without any luck. It was only after I followed those hard reset instructions that everything returned to normal for almost a year now without any major issues.

I flashed an older firmware on the router as well back from 2019, once I enabled smart connect on that firmware for just the 5 GHz bands the option to enable 160 MHz came up however the option the select 160mhz was still missing from the list. I flashed the new 9566 version again, and Hard reset the router but this time the option to enable 160 MHz disappeared once more. Some posts have said to change your region however I looked into my setting but I see no options to change regions.

I am still facing the same problem as I mentioned before. Is it possible for you to share a picture of your settings? How can I contact asus regarding this? when I click support on their site I'm taken to a FAQ

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