[ROG RAPTURE GT-AX11000] Experiences & Discussion

Smokie

Regular Contributor
Anyone have recommended settings for 2.4GHz settings for better performance? 2.4GHz is fluctuating a lot at different times of the day. Have used static channel and the issue is not solved.
I have watched YouTube videos of people testing the range on this and it’s nothing like mine or on my old Ac5300. It looks like some people are getting further range in the 5ghz than I would on my 2.4. But it could be down to some small setting changes.
 

Dojo_Major_HMV1965

New Around Here
I am experiencing the exact same issue also AX11000 from december 2019. Random reboots after crash. But only the internet connection seems to break down.

In the beginning I was sure this had to do with my ISP, but it is very clear that this is either a security issue, the broadcom chipset that is deffective or some sort of buffer overrun - that creates a crash log.

I have tried factory resetting the router entirely many times, tried setting up Daily scheduled boost, but the random onprovoked reboots remain. Some times I am lucky and the router runs uninterrupted for 2 days, but then starts all over. Some days it reboots many times within a few hours. There is really no pattern to be found - and since I am unable to read the input of the diagnostics log..... (only able to read the normal log, but since buffer is not sufficient the syslog is deleted approx every hour and a half).

Latest I have had ASUS look into the issue for more than a month and a half now, and they are receiving daily diagnostics from my router - even had to installation a not certified beta firmware....

Issue remains, but ASUS does not really respond to my questions and further they refuse to answer my when I ask about the beta firmware - does it include a official ASUS back door.

If any of you or if the ASUS staff on this blog have a solution, please do let me know...

Currently on beta firmware: 9.0.0.4.384_9314-g9b63ca7
But still haven’t heard from ASUS on the result or analysing diagnostics logs from the router.

Have tried the IOT changed referred to in the article: https://www.asus.com/us/support/FAQ/1042475/

But so far I have to wait to see the result.

Now new firmware was release on August 6 2020.
Version 3.0.0.4.384.9566

Firmware does show to be more stable, but the longest uptime so far has been 7 days.
All gaming features, Wifi6, ip6 and more have been disabled.
Still have received no feedback from Asus apart from the beta and them asking for further logs and debugging info...
Also the repeating question "have you done a hard factory reset on the router" - yes I have, I have done that every time I upgrade the router.

Latest unprovoked reboot today..
 

Dojo_Major_HMV1965

New Around Here
Sorry to ask a dumb question, but you have turned off WiFi6 features in order gain stability on the AX11000!?
Exactly. Earlier with the AX features activated it showed to be highly unstable.
But with only AC activated I obtained better performance with the two 5ghz bands than with former router models.

Had ad 86U that burned out after just 3.5 months.
 

mohsha

Occasional Visitor
Anyone have recommended settings for 2.4GHz settings for better performance? 2.4GHz is fluctuating a lot at different times of the day. Have used static channel and the issue is not solved.
I set 2.4 GHz channel bandwidth to 40 MHz and enabled Bluetooth coexistance. I am seeing a lot better performance in 2.4 GHz and looks stable for a day. Will update if I see issues.

I am using the latest beta firmware.
 

lindros2

Regular Contributor
Anyone have recommended settings for 2.4GHz settings for better performance? 2.4GHz is fluctuating a lot at different times of the day. Have used static channel and the issue is not solved.
Sorry for my delay...

Have you turned off Wi-Fi 6 for 2.4Ghz (I have no F clue why they even include it).
OFDMA/802.11ax MU-MIMO = DISABLED
and
802.11ax / Wi-Fi 6 mode = DISABLED (although mine is Enabled)

You can also maybe force 20Mhz - or 40Mhz channel width? At 20Mhz, you'll lose top-end speed but possibly gain stability.
(or the inverse - I think microwave ovens and other stuff operates on 20Mhz?)

Finally, I have the Bluetooth coexistence OFF.
 

Synomenon

Regular Contributor
So I got my AX11000 yesterday. Spent some time setting it up and have an issue. What I've been doing is:
- connect the AX11000 to my laptop's ethernet port
- configure settings to what I need
- this includes adding ~20 devices with reserved IPs
- turning on IPv6 (Native mode then IPv6 DNS of Cloudflare and Google)
- turning on Jumbo Frames and link aggregation in the "Swtich" tab


Once I've configured all settings, I turn the AX11000 off then plug my Cox modem into the AX11000's WAN port followed by:
- my desktop PC to the 2.5G port
- my QNAP to ports 1 and 2 (link aggregation)
- port 3 to a Netgear GS110TPP
- port 4 to a Netgear GS105v2


After plugging everything in and turning the AX11000, none of the devices connected to it can get out to the internet though they show that they have a connection.

After performing the above steps several times, sometimes after turning the AX11000 on for the first time after plugging everything in; my desktop PC is able to get online (can browse sites, etc.) for a few minutes then suddenly it can't though the network icon in the Windows taskbar shows it's still connected.

I have updated the AX11000 to the latest available firmware and performed a 30/30/30 reset.


Anyone else having this issue?
 

livefeed

Regular Contributor
Sorry for my delay...

Have you turned off Wi-Fi 6 for 2.4Ghz (I have no F clue why they even include it).
OFDMA/802.11ax MU-MIMO = DISABLED
and
802.11ax / Wi-Fi 6 mode = DISABLED (although mine is Enabled)

You can also maybe force 20Mhz - or 40Mhz channel width? At 20Mhz, you'll lose top-end speed but possibly gain stability.
(or the inverse - I think microwave ovens and other stuff operates on 20Mhz?)

Finally, I have the Bluetooth coexistence OFF.
@lindros2 thank you for this, I changed my settings to the same and have a lot more stable connection with my devices.
 

RoninChaos

Occasional Visitor
Gave this a shot again and the 5ghz band still seems to go like 10 feet and then dies. Any suggestions or should I just go through ASUS and get another router?
 

jlodvo

New Around Here
Hello, How have you done the full reset? I have an ax11000 in router mode and an ax92u as aimesh node but they connect at 80 MHz ...
try to turn open nat off and on again, i did have that problem before and i trace it back to i had a entry on the wan's portforwarding that has a different ip range, and i also had the same entry on the open nat port forwarding
before everytime i reboot the ax11000 same things happen everything is connected but no internet , so what i did was factory reset and started configuring everything and made sure not entries were wrong
 

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