Hi guys, my name is Gianluca and I think I will find a lot more passionate and knowledgeable people here than at Asus support.
I have a problem with new router in question.
I practically have no internet connection only in upload and only from smartphone.
Network:
D6400 Only modem ( FW 1.0.0.104) -> LAN-WAN -> RT-AX88U (FW 3.0.0.4.386_42820) for the home network
I tried:
- hardware reset, download the firmware from the site and upload it manually
-Merlin firmware
- other channels and bandwidths
- disabled Wi-Fi 6
- various wireless modes (N only, Legacy etc ..)
- disconnected everything and left only one phone connected
- changed the name of the wifi networks to make sure there was only the phone connected
all the tests did not lead to changes.
Phones tested not working (Android 10):
Nokia 6.2
Nokia 6.1
Nokia 5.2
Samsung A31
Xiaomi MiA2
wifi on two laptops works and also computers and devices in the lan.
Fortunately, the house is free of interferers.
In desperation I tried to do a file transfer from phone to pc using FTP protocol with FileZilla and the Wi-Fi works fine.
The connection is there and it is at 86Mps Up and 86Mbps Down from the phone details.
On router displays:
During download
86Mbs Tx | 86Mbs RX
During upload
86Mbs Tx | 1Mbs RX
and then freezes at RX 1 Mbs
but it never actually goes beyond 0.01Mbs.
Although the connection to Wi-Fi works, the problem remains that I still do not have access to the internet in upload despite the Gateway and DNS of the smartphone pointing to the router.
Firewall, Airprotection and QoS turned off
I think it is a compatibility problem of my devices with Wifi AX
Is it possible that all those phones are incompatible?
Some idea?
Thanks in advance
I have a problem with new router in question.
I practically have no internet connection only in upload and only from smartphone.
Network:
D6400 Only modem ( FW 1.0.0.104) -> LAN-WAN -> RT-AX88U (FW 3.0.0.4.386_42820) for the home network
I tried:
- hardware reset, download the firmware from the site and upload it manually
-Merlin firmware
- other channels and bandwidths
- disabled Wi-Fi 6
- various wireless modes (N only, Legacy etc ..)
- disconnected everything and left only one phone connected
- changed the name of the wifi networks to make sure there was only the phone connected
all the tests did not lead to changes.
Phones tested not working (Android 10):
Nokia 6.2
Nokia 6.1
Nokia 5.2
Samsung A31
Xiaomi MiA2
wifi on two laptops works and also computers and devices in the lan.
Fortunately, the house is free of interferers.
In desperation I tried to do a file transfer from phone to pc using FTP protocol with FileZilla and the Wi-Fi works fine.
The connection is there and it is at 86Mps Up and 86Mbps Down from the phone details.
On router displays:
During download
86Mbs Tx | 86Mbs RX
During upload
86Mbs Tx | 1Mbs RX
and then freezes at RX 1 Mbs
but it never actually goes beyond 0.01Mbs.
Although the connection to Wi-Fi works, the problem remains that I still do not have access to the internet in upload despite the Gateway and DNS of the smartphone pointing to the router.
Firewall, Airprotection and QoS turned off
I think it is a compatibility problem of my devices with Wifi AX
Is it possible that all those phones are incompatible?
Some idea?
Thanks in advance
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