Hi,
We run in our small company (which has in the same building two offices, in the 2nd and 4th floor) the following network:
1. Our internet provider's modem is connected to a Linksys EA8300 which spans the wifi for the 2nd floor office, and some devices use the Ethernet connections of it. The EA8300 acts as router.
2. An Ethernet cable runs from the EA8300 (2nd floor) to the 4th floor office to and plugs into a Linksys E1200v2 router in bridge mode and with wifi disabled. Some devices connect to its Ethernet connectors, and an Ethernet cable connects to a UniFi AP AC Lite wifi access point. This UniFi access point spans the wifi in the 4th floor, with a different SSID then the wifi in the 2nd floor.
This works most of the time, but every 1-2 months the internet connection makes problems. It would cut out, some connections fail, some work. It affects all devices (Windows, Mac, Linux, mobile phones,...) and on both floors, so it cannot be a pure wifi problem, I assume the EA8300 makes problems.
I contacted already our ISP, they see no problem on their end until the modem. Even when we have this problem, if I get a connection to a speedtest site, it shows the internet speed is fine.
Last time I did a complete reset of the EA8300, this helped for some weeks. A pure restart was not helping. Currently the router shows 22 devices, is this just too much for this home router? The firmware is all up to date. I am always able to connect to the router's interface, the wifi is stable.
Do you have ideas what we could do to fix it? Would a more powerful router be the only solution or something else what could be fixed?
We run in our small company (which has in the same building two offices, in the 2nd and 4th floor) the following network:
1. Our internet provider's modem is connected to a Linksys EA8300 which spans the wifi for the 2nd floor office, and some devices use the Ethernet connections of it. The EA8300 acts as router.
2. An Ethernet cable runs from the EA8300 (2nd floor) to the 4th floor office to and plugs into a Linksys E1200v2 router in bridge mode and with wifi disabled. Some devices connect to its Ethernet connectors, and an Ethernet cable connects to a UniFi AP AC Lite wifi access point. This UniFi access point spans the wifi in the 4th floor, with a different SSID then the wifi in the 2nd floor.
This works most of the time, but every 1-2 months the internet connection makes problems. It would cut out, some connections fail, some work. It affects all devices (Windows, Mac, Linux, mobile phones,...) and on both floors, so it cannot be a pure wifi problem, I assume the EA8300 makes problems.
I contacted already our ISP, they see no problem on their end until the modem. Even when we have this problem, if I get a connection to a speedtest site, it shows the internet speed is fine.
Last time I did a complete reset of the EA8300, this helped for some weeks. A pure restart was not helping. Currently the router shows 22 devices, is this just too much for this home router? The firmware is all up to date. I am always able to connect to the router's interface, the wifi is stable.
Do you have ideas what we could do to fix it? Would a more powerful router be the only solution or something else what could be fixed?