After entering the website, I am partially logged out

[Fantom19]

Do you have a problem where when you connect to your router via the web, you're logged out, but most things work?
After a few days without logging in, I simply go to the website, and some things show up, and some don't.
I can practically see everything, but saving the settings doesn't seem to work anywhere anymore.
I have to click "log out," log in again, and then everything is fine. So, in my opinion, there's some kind of cookie misinterpretation. It should go straight to the login page.

I've had this problem for several years now, and on my second router (AC86U, AX86U).
Asus support basically ignores it and says it's the browser's fault. But in my opinion, it's simply a security flaw.

 

[bennor]

First, it would be helpful if you provide context on your setup including which router model you are having an issue with and what firmware the router is running. If running Asus-Merlin firmware, are you running any addon scripts?

Second, it appears you have a USB device attached. Are you using that USB device for file storage using the router's Samba/SMB server? If so extremely high RAM usage is expected behavior when you do a lot of read/writing to that external USB storage device. Over time excessively high RAM usage may lead to router issues or unexpected router behaviors. Use the forum search feature to find a number of past discussions on how to possibly deal with excessively high RAM usage including using SSH to issue a command to clear the cache on the router which temporarily will drop the RAM usage. For example see this post. But continued Samba/SMB usage will drive the RAM usage right back up over 90% after clearing the router's cache.

Standard reminder. The router is not a network attached storage device (NAS). If you need a NAS it is wise to either buy or build a separate NAS and not tax the router. It is easy to overtax the router's limited hardware if you enable many of it's options.

 

[Fantom19]

First, it would be helpful if you provide context on your setup including which router model you are having an issue with and what firmware the router is running. If running Asus-Merlin firmware, are you running any addon scripts?

Second, it appears you have a USB device attached. Are you using that USB device for file storage using the router's Samba/SMB server? If so extremely high RAM usage is expected behavior when you do a lot of read/writing to that external USB storage device. Over time excessively high RAM usage may lead to router issues or unexpected router behaviors. Use the forum search feature to find a number of past discussions on how to possibly deal with excessively high RAM usage including using SSH to issue a command to clear the cache on the router which temporarily will drop the RAM usage. For example see this post. But continued Samba/SMB usage will drive the RAM usage right back up over 90% after clearing the router's cache.

Standard reminder. The router is not a network attached storage device (NAS). If you need a NAS it is wise to either buy or build a separate NAS and not tax the router. It is easy to overtax the router's limited hardware if you enable many of it's options.

At the moment I using AX86U PRO with 3.0.0.6.102_34349
But I'd used two others before (one was definitely the AC86U) and had the exact same effect. And it's been several years, so the firmware version has changed many times.

Regarding the SSD's memory usage, I'm aware of it. I'm not reporting the issue here. It's cache usage, and I know that.
I just pointed out that even on a single screen, you can see that some data is available and some isn't. If you go to any submenu, everything is available, so there's no way to show the difference.

 

[bbunge]

Am not having and have never had the issue you are reporting. try a different web browser!

 

[bennor]

I just pointed out that even on a single screen, you can see that some data is available and some isn't. If you go to any submenu, everything is available, so there's no way to show the difference.

Typically if you are seeing incorrect page loading of the router GUI in the web browser, try a different web browser and or try a different computer. Sometimes the browser addons or extensions and or third party security software can impact how the router's GUI is loading.

If the router GUI page loading issue is present across different router models and different firmware that likely points to a web browser (or computer) issue as the main culprit.

Also, if you haven't done so already, power cycle the router by physically removing the power then waiting 5 to 10 minutes then reconnect power and boot the router. And as always, as a last resort one can try a hard factory reset on the router and see if that clears any weird issues one is having.

 

[wouterv]

I suppose the main issue is the high (practically 100%) RAM usage of the router, even if that is not always the case.
As already mentioned one known "natural" cause for high RAM usage is intensive use of the Samba server of your router.
The GUI web server runs on a low priority: if the router is too busy with its primary tasks, the GUI will be slow and / or appear incomplete.
Secondly your attached "Adata" data storage device appears full, which may make the router busy by the Samba server trying to read or write data..
First solve the RAM usage issue (probably by removing the "Adata" USB storage) and check your router behavior again.

 

[bennor]

Regarding the SSD's memory usage, I'm aware of it. I'm not reporting the issue here. It's cache usage, and I know that.

As a troubleshooting step, disconnect the router attached USB device, reboot the router and test the router without the storage device attached to see if the issue returns or persists.

 

[OzarkEdge]

Do you have a problem where when you connect to your router via the web, you're logged out, but most things work?

No. When is the last time you Hard Reset the firmware and configured from scratch?

OE

 

[dave14305]

To get a better idea why it's happening, you have to open the browser developer tools (F12 key) and look at the console tab in that view. There's a known Chrome issue with HTTPS connections regarding "too many retries". See what your console says when you load the main page.

 

[Fantom19]

I suppose the main issue is the high (practically 100%) RAM usage of the router, even if that is not always the case.
As already mentioned one known "natural" cause for high RAM usage is intensive use of the Samba server of your router.
The GUI web server runs on a low priority: if the router is too busy with its primary tasks, the GUI will be slow and / or appear incomplete.
Secondly your attached "Adata" data storage device appears full, which may make the router busy by the Samba server trying to read or write data..
First solve the RAM usage issue (probably by removing the "Adata" USB storage) and check your router behavior again.

This isn't a problem with high memory usage. Firstly, I only recently connected the drive, and secondly, even if I clear the cache and there's plenty of memory, the same problem persists.

 

[Fantom19]

To get a better idea why it's happening, you have to open the browser developer tools (F12 key) and look at the console tab in that view. There's a known Chrome issue with HTTPS connections regarding "too many retries". See what your console says when you load the main page.

I don't see any errors.

 

[Fantom19]

No i have this problem again. What I can check ?

As you can see, I have access to practically everything. Only a few items aren't displayed on the main page. When I press "save" anywhere, it redirects me to the login window.

 

[dave14305]

I don't see any errors.

What about the Console tab? You’re showing the Network tab.

 

[Fantom19]

Okay. I'll have to wait until it happens again.

Now I opened a browser, then a second one in incognito mode, logged into the router, and the first browser immediately took me to the login page.

 

[bennor]

Okay. I'll have to wait until it happens again.

Now I opened a browser, then a second one in incognito mode, logged into the router, and the first browser immediately took me to the login page.

What web browser and what OS are you using?
Did you previously install Asus-Merlin firmware to the RT-AX86U Pro? If so did you perform a hard factory reset after flashing the stock Asus firmware to the router?

 

[Fantom19]

I use Chrome on Windows 11.
Previously, it was Chrome too, but it was Windows 10, and before that, it was Windows 8.
I've had the original ASUSWRT installed from the start.

 

[bennor]

I use Chrome on Windows 11.

Try a different web browser (Edge or FireFox) if you haven't already.

Personally, I use Brave browser and don't have an issue with the router GUI on a RT-AX86U Pro (on Asus-Merlin or previously on stock Asus).

 

[Fantom19]

 

[Fantom19]

I have the same issue on Edge as I do on Chrome Incognito. It asks me for my password and then redirects me to the login page in the first window.

One more note: I always connect via http (not https)
And one more note: I always enter IP 192.168.1.1 in the address and I am redirected to asusrouter.com.