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ASUS RT-AC68U Dropping Internet Connection

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I

iclutcha

New Around Here
I have had my AC68U for a few months, and normally I do not have issues. However whenever I download a torrent and watch a YouTube video at the same time (Do not know if it happens with just the torrent because I am usually not at my computer), the internet drops. I am with Bell (Canadian ISP) and I have set my modem in bridge mode.

I am not sure why this is happening, and I am by no means a networking expert.

I have updated the firmware, but that did not help. I have also tried Merlin's build, I am currently on 376.47 (Merlin), but that also did not resolve the issue.

I am wondering if there may be some additional settings I need to set so I do not have any conflicts with my ISP.

This just happened again a little while ago, so I grabbed the log file. Here it is. The disconnect occurs near the top, and I grabbed the rest of the log file (it continues in the second post). I really hope someone can help, as this router was not cheap, and it has a ton of features.

Oct 6 22:08:37 dnsmasq-dhcp[20813]: DHCPREQUEST(br0) 192.168.1.216 cc:3a:61:0e:d8:fe
Oct 6 22:08:37 dnsmasq-dhcp[20813]: DHCPACK(br0) 192.168.1.216 cc:3a:61:0e:d8:fe android-5d12c58eadf92e87
Oct 6 22:43:33 pppd[13976]: No response to 10 echo-requests
Oct 6 22:43:33 pppd[13976]: Serial link appears to be disconnected.
Oct 6 22:43:33 pppd[13976]: Connect time 409.5 minutes.
Oct 6 22:43:33 pppd[13976]: Sent 2094702649 bytes, received 3634240643 bytes.
Oct 6 22:43:33 miniupnpd[20839]: Failed to get IP for interface ppp0
Oct 6 22:43:33 miniupnpd[20839]: SendNATPMPPublicAddressChangeNotification: cannot get public IP address, stopping
Oct 6 22:43:34 dnsmasq[20813]: read /etc/hosts - 5 addresses
Oct 6 22:43:34 dnsmasq[20813]: using nameserver 207.164.234.193#53
Oct 6 22:43:34 dnsmasq[20813]: using nameserver 207.164.234.129#53
Oct 6 22:43:35 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:35 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:35 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:35 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:35 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:35 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:36 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:43:38 WAN Connection: Fail to connect with some issues.
Oct 6 22:43:38 stop_nat_rules: apply the redirect_rules!
Oct 6 22:43:38 dnsmasq[20813]: exiting on receipt of SIGTERM
Oct 6 22:43:39 dnsmasq[23073]: started, version 2.72test3 cachesize 1500
Oct 6 22:43:39 dnsmasq[23073]: warning: interface ppp1* does not currently exist
Oct 6 22:43:39 dnsmasq[23073]: asynchronous logging enabled, queue limit is 5 messages
Oct 6 22:43:39 dnsmasq-dhcp[23073]: DHCP, IP range 192.168.1.2 -- 192.168.1.254, lease time 1d
Oct 6 22:43:39 dnsmasq[23073]: read /etc/hosts - 5 addresses
Oct 6 22:43:39 dnsmasq[23073]: using nameserver 207.164.234.193#53
Oct 6 22:43:39 dnsmasq[23073]: using nameserver 207.164.234.129#53
Oct 6 22:43:40 pppd[13976]: Connection terminated.
Oct 6 22:43:40 pppd[13976]: Sent PADT
Oct 6 22:43:40 pppd[13976]: Modem hangup
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:07 miniupnpd[20839]: Failed to get ip address for interface ppp0
Oct 6 22:44:25 pppd[13976]: Timeout waiting for PADO packets
Oct 6 22:45:40 pppd[13976]: Timeout waiting for PADO packets
Oct 6 22:46:55 pppd[13976]: Timeout waiting for PADO packets
Oct 6 22:48:10 pppd[13976]: Timeout waiting for PADO packets
Oct 6 22:49:25 pppd[13976]: Timeout waiting for PADO packets
Oct 6 22:49:30 rc_service: httpd 573:notify_rc start_autodet
Oct 6 22:49:33 rc_service: httpd 573:notify_rc start_autodet
Oct 6 22:49:36 rc_service: httpd 573:notify_rc restart_wan_if 0
Oct 6 22:49:37 dnsmasq[23073]: read /etc/hosts - 5 addresses
Oct 6 22:49:37 dnsmasq[23073]: using nameserver 207.164.234.193#53
Oct 6 22:49:37 dnsmasq[23073]: using nameserver 207.164.234.129#53
Oct 6 22:49:37 pppd[13976]: Unable to complete PPPoE Discovery
Oct 6 22:49:37 pppd[13976]: Hangup (SIGHUP)
Oct 6 22:49:37 pppd[13976]: Terminating on signal 15
Oct 6 22:49:37 pppd[13976]: Exit.
Oct 6 22:49:37 kernel: Attempt to kill tasklet from interrupt
Oct 6 22:49:37 kernel: br0: port 1(vlan1) entering forwarding state
Oct 6 22:49:37 kernel: device eth0 left promiscuous mode
Oct 6 22:49:37 kernel: device eth0 entered promiscuous mode
Oct 6 22:49:37 kernel: br0: topology change detected, propagating
Oct 6 22:49:37 kernel: br0: port 1(vlan1) entering forwarding state
Oct 6 22:49:37 kernel: br0: port 1(vlan1) entering forwarding state
Oct 6 22:49:41 rc_service: httpd 573:notify_rc start_autodet
Oct 6 22:49:41 rc_service: waitting "restart_wan_if 0" via httpd ...
Oct 6 22:49:49 pppd[23197]: Plugin rp-pppoe.so loaded.
Oct 6 22:49:49 pppd[23197]: RP-PPPoE plugin version 3.11 compiled against pppd 2.4.5
Oct 6 22:49:49 pppd[23198]: pppd 2.4.5 started by admin, uid 0
Oct 6 22:50:24 pppd[23198]: Timeout waiting for PADO packets
Oct 6 22:51:39 pppd[23198]: Timeout waiting for PADO packets
Oct 6 22:52:54 pppd[23198]: Timeout waiting for PADO packets
Oct 6 22:54:09 pppd[23198]: Timeout waiting for PADO packets
Oct 6 22:54:44 pppd[23198]: PPP session is 1 (0x1)
Oct 6 22:54:44 pppd[23198]: Connected to 00:90:1a:a3:a9:0d via interface eth0
Oct 6 22:54:44 pppd[23198]: Using interface ppp0
Oct 6 22:54:44 pppd[23198]: Connect: ppp0 <--> eth0
Oct 6 22:54:45 pppd[23198]: PAP authentication succeeded
Oct 6 22:54:45 pppd[23198]: peer from calling number 00:90:1A:A3:A9:0D authorized
Oct 6 22:54:45 miniupnpd[20839]: Failed to get IP for interface ppp0
Oct 6 22:54:45 miniupnpd[20839]: SendNATPMPPublicAddressChangeNotification: cannot get public IP address, stopping
Oct 6 22:54:45 miniupnpd[20839]: Failed to get IP for interface ppp0
Oct 6 22:54:45 miniupnpd[20839]: SendNATPMPPublicAddressChangeNotification: cannot get public IP address, stopping
Oct 6 22:54:45 miniupnpd[20839]: Failed to get IP for interface ppp0
Oct 6 22:54:45 miniupnpd[20839]: SendNATPMPPublicAddressChangeNotification: cannot get public IP address, stopping
Click to expand...

Thanks,

cLutch
 
log continued.

Here is the remainder of the log.

Oct 6 22:54:45 pppd[23198]: local IP address 76.70.47.164
Oct 6 22:54:45 pppd[23198]: remote IP address 64.230.200.175
Oct 6 22:54:45 pppd[23198]: primary DNS address 207.164.234.193
Oct 6 22:54:45 pppd[23198]: secondary DNS address 207.164.234.129
Oct 6 22:54:45 miniupnpd[20839]: ioctl(s, SIOCGIFADDR, ...): Cannot assign requested address
Oct 6 22:54:45 miniupnpd[20839]: Failed to get IP for interface ppp0
Oct 6 22:54:45 miniupnpd[20839]: SendNATPMPPublicAddressChangeNotification: cannot get public IP address, stopping
Oct 6 22:54:45 dnsmasq[23073]: read /etc/hosts - 5 addresses
Oct 6 22:54:45 dnsmasq[23073]: using nameserver 207.164.234.193#53
Oct 6 22:54:45 dnsmasq[23073]: using nameserver 207.164.234.129#53
Oct 6 22:54:45 rc_service: ip-up 23236:notify_rc start_firewall
Oct 6 22:54:45 rc_service: ip-up 23236:notify_rc stop_upnp
Oct 6 22:54:45 rc_service: waitting "start_firewall" via ip-up ...
Oct 6 22:54:45 start_nat_rules: apply the nat_rules(/tmp/nat_rules_ppp0_eth0)!
Oct 6 22:54:45 dnsmasq[23073]: exiting on receipt of SIGTERM
Oct 6 22:54:45 dnsmasq[23255]: started, version 2.72test3 cachesize 1500
Oct 6 22:54:45 dnsmasq[23255]: warning: interface ppp1* does not currently exist
Oct 6 22:54:45 dnsmasq[23255]: asynchronous logging enabled, queue limit is 5 messages
Oct 6 22:54:45 dnsmasq-dhcp[23255]: DHCP, IP range 192.168.1.2 -- 192.168.1.254, lease time 1d
Oct 6 22:54:45 dnsmasq[23255]: read /etc/hosts - 5 addresses
Oct 6 22:54:45 dnsmasq[23255]: using nameserver 207.164.234.193#53
Oct 6 22:54:45 dnsmasq[23255]: using nameserver 207.164.234.129#53
Oct 6 22:54:46 rc_service: ip-up 23236:notify_rc start_upnp
Oct 6 22:54:46 rc_service: waitting "stop_upnp" via ip-up ...
Oct 6 22:54:46 miniupnpd[20839]: shutting down MiniUPnPd
Oct 6 22:54:48 miniupnpd[23286]: HTTP listening on port 46832
Oct 6 22:54:48 miniupnpd[23286]: Listening for NAT-PMP/PCP traffic on port 5351
Oct 6 22:54:48 ddns update: ez-ipupdate: starting...
Oct 6 22:54:48 ddns update: connected to dynupdate.no-ip.com (8.23.224.120) on port 80.
Oct 6 22:54:48 WAN Connection: WAN was restored.
Oct 6 22:54:48 ddns update: request successful
Oct 6 22:54:48 ddns update: asusddns_update: 0
Oct 6 22:54:49 ddns: ddns update ok
Oct 6 22:54:49 rc_service: ip-up 23236:notify_rc stop_vpnserver1
Oct 6 22:54:49 rc_service: ip-up 23236:notify_rc start_vpnserver1
Oct 6 22:54:49 rc_service: waitting "stop_vpnserver1" via ip-up ...
Oct 6 22:54:50 openvpn[20860]: event_wait : Interrupted system call (code=4)
Oct 6 22:54:50 openvpn[20860]: /usr/sbin/ip route del 10.8.0.0/24
Oct 6 22:54:50 openvpn[20860]: Closing TUN/TAP interface
Oct 6 22:54:50 openvpn[20860]: /usr/sbin/ip addr del dev tun21 local 10.8.0.1 peer 10.8.0.2
Oct 6 22:54:50 openvpn[20860]: SIGTERM[hard,] received, process exiting
Oct 6 22:54:51 kernel: tun: Universal TUN/TAP device driver, 1.6
Oct 6 22:54:51 kernel: tun: (C) 1999-2004 Max Krasnyansky <maxk@qualcomm.com>
Oct 6 22:54:52 kernel: ADDRCONF(NETDEV_UP): tun21: link is not ready
Oct 6 22:54:52 kernel: device tun21 entered promiscuous mode
Oct 6 22:54:53 openvpn[23348]: OpenVPN 2.3.4 arm-unknown-linux-gnu [SSL (OpenSSL)] [LZO] [EPOLL] [MH] [IPv6] built on Sep 20 2014
Oct 6 22:54:53 openvpn[23348]: library versions: OpenSSL 1.0.0n 6 Aug 2014, LZO 2.08
Oct 6 22:54:53 openvpn[23348]: Diffie-Hellman initialized with 512 bit key
Oct 6 22:54:53 openvpn[23348]: Socket Buffers: R=[120832->131072] S=[120832->131072]
Oct 6 22:54:53 openvpn[23348]: TUN/TAP device tun21 opened
Oct 6 22:54:53 openvpn[23348]: TUN/TAP TX queue length set to 100
Oct 6 22:54:53 openvpn[23348]: do_ifconfig, tt->ipv6=0, tt->did_ifconfig_ipv6_setup=0
Oct 6 22:54:53 openvpn[23348]: /usr/sbin/ip link set dev tun21 up mtu 1500
Oct 6 22:54:53 kernel: ADDRCONF(NETDEV_CHANGE): tun21: link becomes ready
Oct 6 22:54:53 openvpn[23348]: /usr/sbin/ip addr add dev tun21 local 10.8.0.1 peer 10.8.0.2
Oct 6 22:54:53 openvpn[23348]: /usr/sbin/ip route add 10.8.0.0/24 via 10.8.0.2
Oct 6 22:54:53 openvpn[23354]: UDPv4 link local (bound): [undef]
Oct 6 22:54:53 openvpn[23354]: UDPv4 link remote: [undef]
Oct 6 22:54:53 openvpn[23354]: MULTI: multi_init called, r=256 v=256
Oct 6 22:54:53 openvpn[23354]: IFCONFIG POOL: base=10.8.0.4 size=62, ipv6=0
Oct 6 22:54:53 openvpn[23354]: Initialization Sequence Completed
Oct 6 22:56:15 dnsmasq-dhcp[23255]: DHCPREQUEST(br0) 192.168.1.102 34:23:87:60:a8:1a
Oct 6 22:56:15 dnsmasq-dhcp[23255]: Ignoring domain corp.avanade.org for DHCP host name W8DJ0-2KC717P
Oct 6 22:56:15 dnsmasq-dhcp[23255]: DHCPACK(br0) 192.168.1.102 34:23:87:60:a8:1a W8DJ0-2KC717P
Oct 6 22:56:18 dnsmasq-dhcp[23255]: DHCPREQUEST(br0) 192.168.1.102 34:23:87:60:a8:1a
Oct 6 22:56:18 dnsmasq-dhcp[23255]: Ignoring domain corp.avanade.org for DHCP host name W8DJ0-2KC717P
Oct 6 22:56:18 dnsmasq-dhcp[23255]: DHCPACK(br0) 192.168.1.102 34:23:87:60:a8:1a W8DJ0-2KC717P
Oct 6 22:58:14 dnsmasq-dhcp[23255]: DHCPDISCOVER(br0) 60:a4:4c:ec:1d:53
Oct 6 22:58:14 dnsmasq-dhcp[23255]: DHCPOFFER(br0) 192.168.1.227 60:a4:4c:ec:1d:53
Oct 6 22:58:14 dnsmasq-dhcp[23255]: DHCPREQUEST(br0) 192.168.1.227 60:a4:4c:ec:1d:53
Oct 6 22:58:14 dnsmasq-dhcp[23255]: DHCPACK(br0) 192.168.1.227 60:a4:4c:ec:1d:53 cLutch-PC
Oct 6 22:58:43 dnsmasq-dhcp[23255]: DHCPRELEASE(br0) 192.168.1.227 60:a4:4c:ec:1d:53
Click to expand...
 
Your DSL is going down:

Oct 6 22:51:39 pppd[23198]: Timeout waiting for PADO packets
Click to expand...

Sounds like either a line issue or a modem issue. See if your modem loses sync when it happens. If it does, try a different modem, or have Bell test your line.
 
RMerlin said:
Your DSL is going down:


Sounds like either a line issue or a modem issue. See if your modem loses sync when it happens. If it does, try a different modem, or have Bell test your line.
Click to expand...

This was not happening when I was using my modem directly with a switch. I will try again directly through the modem and see if the issue occurs (maybe it somehow broke right as I started using this router :S?).

Thanks.
 
iclutcha said:
This was not happening when I was using my modem directly with a switch. I will try again directly through the modem and see if the issue occurs (maybe it somehow broke right as I started using this router :S?).

Thanks.
Click to expand...

Check the phone cable (which might have been moved as you installed the router or moved the modem), and make sure you do have your line filters on all your other phone devices (unless Bell installed a POT splitter at the demarc).
 
I have this exact same problem. Did you manage to fix it? If so, how? I can't figure out whether it's my router or modem at fault.
 
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