iLL0GiCaL L0GiC
New Around Here
Hi all, I've spent last night and today searching the web, and mainly this forum for any clue on how to fix some issues I'm having with a day-old Asus AC5300.
I set it up yesterday and everything went fine, initially just had the stock firmware, with an automatic update it did when I filled out the initial wizard forms. Later in the evening it randomly started having issues, and what I assume was repeatedly rebooting. Like every 30 seconds to a minute. Every time it came back up, down it went again. So I did a few manual pull the plug reboots and got it up long enough to download the newest Merlin release which seemed to fix it all up.
Flash forward to early this afternoon when a new problem popped up. Out of nowhere the wireless signals, seemingly the 2.4 and both of the two 5 ghz bands just drop, out of nowhere. Searching on multiple devices doesn't show them. And checking in the router shows a half full green wifi signal on the top right which hovering over shows:
Wi-Fi:
2.4G: Channel 0
5g-1: Channel 0
5G-2: Channel undefined
Looking elsewhere such as Site Survey under Wireless shows yellow messages as follows:
2.4 GHz radio is disabled - cannot scan that band! 5 GHz radio is disabled - cannot scan that band!
The ethernet cord I have to my computer stays running just fine, but the only thing that will get the wifi back up is full reboots of the router.
I've tried a number of solutions found here and elsewhere with the most extreme being restarting and holding the reset button down 10 seconds to get it back to factory settings, although this did not reset the firmware.
On any given reboot the wifi signal stays up maybe 20mins-30 mins before mysteriously going down again with no warning. Also possibly of note, on the front of the router the 2.4 light is out, while the 5 light is on. Also confusing since neither seems to be working.
Any ideas would be greatly appreciated as I'm at my wits end and can't seem to find anything to get it working right and consistently. Thank you in advance for your time.
I set it up yesterday and everything went fine, initially just had the stock firmware, with an automatic update it did when I filled out the initial wizard forms. Later in the evening it randomly started having issues, and what I assume was repeatedly rebooting. Like every 30 seconds to a minute. Every time it came back up, down it went again. So I did a few manual pull the plug reboots and got it up long enough to download the newest Merlin release which seemed to fix it all up.
Flash forward to early this afternoon when a new problem popped up. Out of nowhere the wireless signals, seemingly the 2.4 and both of the two 5 ghz bands just drop, out of nowhere. Searching on multiple devices doesn't show them. And checking in the router shows a half full green wifi signal on the top right which hovering over shows:
Wi-Fi:
2.4G: Channel 0
5g-1: Channel 0
5G-2: Channel undefined
Looking elsewhere such as Site Survey under Wireless shows yellow messages as follows:
2.4 GHz radio is disabled - cannot scan that band! 5 GHz radio is disabled - cannot scan that band!
The ethernet cord I have to my computer stays running just fine, but the only thing that will get the wifi back up is full reboots of the router.
I've tried a number of solutions found here and elsewhere with the most extreme being restarting and holding the reset button down 10 seconds to get it back to factory settings, although this did not reset the firmware.
On any given reboot the wifi signal stays up maybe 20mins-30 mins before mysteriously going down again with no warning. Also possibly of note, on the front of the router the 2.4 light is out, while the 5 light is on. Also confusing since neither seems to be working.
Any ideas would be greatly appreciated as I'm at my wits end and can't seem to find anything to get it working right and consistently. Thank you in advance for your time.