How do you report issues with a Merlin release?

[remsta]

Hi there

I have identified a possible issue with the latest Merlin releases - from 3006.102 > to do with Sonos devices.

I posted here and after much trial and error identified that it stems from Asus and the Sonos Arc + Home Theatre setup - that is Era 300's connected as surrounds and a Sub (Gen 3).

How do I report this or help it get fixed?

Please see my below thread for full info with the last post explaining my findings.

Issues with Sonos since the latest update

Hi All It seems that I and some others online are having major issues with our Sonos gear since the latest update. It seems to specifically target the Arc, Era 300's and Sub Gen 3 which are in a Home Theatre setup. Devices: RT-AX88U Pro (Issue affects both Official and Merlin 3006.102.5) 1x...

www.snbforums.com

Sonos Speakers showing offline on Router but they aren't really

So I have a bunch of Sonos Speakers. From what I gather Sonos uses its own 5ghz mesh network when you have rears and a sub connected to a main speaker. For instance I have a Sonos Arc, then 2 Rear Sonos ERA 100's and a sonos Sub Gen 3. On the Device Page it keeps showing the ERA speakers...

www.snbforums.com

 

[Analog-1]

You report them on the forum (Thread) Merlin created for the release your having issues with.

 

[ColinTaylor]

How do I report this or help it get fixed?

The first step is to install stock Asus firmware and see if the problem still exists. If it does then report it to Asus not RMerlin.