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Issues with latest Blue Cave firmware?

Discussion in 'ASUS AC Routers & Adapters' started by ST13, Mar 28, 2020.

  1. ricky124

    ricky124 Occasional Visitor

    Joined:
    Nov 29, 2018
    Messages:
    37
    Honestly, I haven’t contacted ASUS for any of the issues with this router. SNB forums has more help, lol. Or I should say, I prefer reading for 45 minutes and seeing the jokes that people crack from time to time as opposed to me being on the phone with a representative, whom for whatever reason often appear to be new at the job. However, this is just from my past experience with technical support in general, that really gets me rattled, three to four phone calls later and I continue have to retell my story ; and I’ve restarted my router so many times because I believe their troubleshooting steps includes a restart, even if you have called several times. So far, the only thing this thing keeps bugging me with is its temperature, it’s hot especially during the summer days. But hey it’s worked well for two years, so maybe it likes the heat or it’s about to go kaput any moment now.
     
  2. Mcdull

    Mcdull New Around Here

    Joined:
    May 13, 2020
    Messages:
    7
    The Chinese Merlin is based on the Asus firmware with added features, it's based on Merlin (I appreciate the author's effort, but he shouldn't hijack the Merlin name).
    So, if there is problem with Asus firmware, it will likely be still there.