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Orbi Disconnecting Multiple Times a Day

Discussion in 'NETGEAR AC Wireless' started by daveynet, Aug 24, 2019.

  1. daveynet

    daveynet New Around Here

    Feb 11, 2019
    I have an Orbi system. It is on the latest update. I use fibre with no username/password or anything, it just works.

    I did drop my router before having these issues, but I also changed ISP at the same time. The drop was only a few inches and everything seemed fine. I was using it in AP mode before.

    When initially connecting to the ISP, I couldn't factory reset it, it kept remembering old settings, and if I logged into it, it wouldn't get access to the internet automatically. Often clients (wired and wireless) could not get an IP or access the Orbi page at all.

    Eventually it all got working and the factory reset worked, but since then, quite often (about 50% of the time, in anything from 5 - 30 minute durations) I can't get anything to connect on wifi. If it does connect, it doesn't get internet, and the Orbi page shows an error about connecting to the internet.

    It also happened right after I updated it, and another time after I rebooted it.

    I have contacted my ISP to see if they can see anything on their end that could explain it. I'm not 100% sure if it is just the wifi or the wired network too, but most times the wired network is broken also, and you can't even access the orbi login page.

    I've had a look at the logs and they don't point to anything that seems to indicate the problem. The DOS thing is strange but it was happening outside of that too, and before and afterwards.

    uploaded logs

    Also, the ISP I have changed to is a really reputable one with solid connections and few issues.

    Attached Files:

    • logs.txt
      File size:
      22.7 KB
    Last edited: Aug 24, 2019
  2. daveynet

    daveynet New Around Here

    Feb 11, 2019
    I just woke up, the internet has been mostly okay, but the satellite has been purple, blue, and is now flashing white!