WAN Status Always 'Not Connected'

[bitmonster]

No matter what I try for WAN sensing - DNS Probe / Ping / Disable - WAN status is always 'disabled'. Is there anything I can try or look at to isolate the isssue?

 

[martinr]

I’ve seen a few mentions of this in the forum eg https://www.snbforums.com/threads/a...t-shows-disconnected.55144/page-2#post-475701

You might want to do a more thorough search than the cursory one I did before trying any suggestions. Or, better, back up your settings first.

You might also want to add which router and which firmware you’re on. And perhaps any additional scripts you run.

 

[Vexira]

No matter what I try for WAN sensing - DNS Probe / Ping / Disable - WAN status is always 'disabled'. Is there anything I can try or look at to isolate the isssue?

I fixed that disconnected error with the ping and dns, you have to set it up correctly you need to set a hostname as in www.google.com and the IP address it provides and for ping it can be an IP address or website.

DNS IP is acquired by pinging a website with command prompt.

Also if you want I can give the details.