AI mesh crippled by latest AX10000 Pro firmware

[um hombre]

Hi all,

Ever since 2 last firmwares (AX11000 Pro), my aimed has crippled speeds.

I have AX11000 Pro as main router connected via wireless backhaul to GT6 and now another AX11000 pro.
I used to have 1500 mbit connection between the router and AI mesh but last firmware giving me this speeds is from January this year. All new firmwares after that cripple my speeds to around 400 Mbit:

I bought another Ax11000 pro just to see if GT6 is the issue but no, speeds above are with two ax11000 pros...

Any ideas?

 

[OzarkEdge]

Hi all,

Ever since 2 last firmwares (AX11000 Pro), my aimed has crippled speeds.

I have AX11000 Pro as main router connected via wireless backhaul to GT6 and now another AX11000 pro.
I used to have 1500 mbit connection between the router and AI mesh but last firmware giving me this speeds is from January this year. All new firmwares after that cripple my speeds to around 400 Mbit:

View attachment 59359

I bought another Ax11000 pro just to see if GT6 is the issue but no, speeds above are with two ax11000 pros...

Any ideas?

Did you install the new 3.0.0.6 firmware, reset it to its default settings, and then configure it from scratch before adding similarly reset node?

OE

 

[um hombre]

Yes, I have done this exercise through many ways, setting up from scratch, dirty upgrade - all variations. Something from 3.0.0.4.388_24199 onwards is crippling my aimesh speeds on 5 GHz backhaul. Not even on 3.0.0.6 firmware!

I am based in Europe.

This is what I have after downgrading to 3.0.0.4.388_24199.

 

[OzarkEdge]

Yes, I have done this exercise through many ways, setting up from scratch, dirty upgrade - all variations. Something from 3.0.0.4.388_24199 onwards is crippling my aimesh speeds on 5 GHz backhaul. Not even on 3.0.0.6 firmware!

I am based in Europe.

This is what I have after downgrading to 3.0.0.4.388_24199.

Understood.

Ignoring the webUI backhaul data... does a 'speedtest' on a PC client wired to your node(s) measure your full ISP speeds? You probably don't want to upgrade the firmware again to try this. My backhaul data is often wonky but my wired backhaul is fast... and much faster than my 300/10 ISP speeds.

OE

 

[um hombre]

Understood.

Ignoring the webUI backhaul data... does a 'speedtest' on a PC client wired to your node(s) measure your full ISP speeds? You probably don't want to upgrade the firmware again to try this. My backhaul data is often wonky but my wired backhaul is fast... and much faster than my 300/10 ISP speeds.

OE

I tested wirelessly using iPhone and made sure I was connected to the node. iPhone would present the exact crippled speeds. I was able to get around 300mbits max on the newer firmware, while on the legacy one I was getting 600mbits or more.

 

[OzarkEdge]

I tested wirelessly using iPhone and made sure I was connected to the node. iPhone would present the exact crippled speeds. I was able to get around 300mbits max on the newer firmware, while on the legacy one I was getting 600mbits or more.

Half-speed sounds like a shared wireless backhaul... is that with the old network (2 nodes) or the new network (3 nodes)? I wonder if your wireless backhaul is hopping through the other node... if you haven't tried it, turn off one node, let it settle, and test again to see if the speed changes(?)

OE

 

[um hombre]

Half-speed sounds like a shared wireless backhaul... is that with the old network (2 nodes) or the new network (3 nodes)? I wonder if your wireless backhaul is hopping through the other node... if you haven't tried it, turn off one node, let it settle, and test again to see if the speed changes(?)

OE

Sorry, I probably was misunderstood with the devices.

I have only one node connected through wireless backhaul to the router. The router is ax11000 pro and the node was GT6. I bought another ax11000 pro to replace the gt6 with. I figured same hardware as router would give me best coverage and reliability.

To my surprise, it made no difference and the exact same problem is present on the ai mesh node - regardless if I am using gt6 or ax11000 pro.

I have no idea what was changed in recent firmwares but I believe I may have to contact sus support to tackle that.

 

[um hombre]

Hi all.

Can someone please help me escalate this with Asus somehow?

The issue is the same with latest Merlin and previous revision as well, which makes sense as this part of functionality is not touched.

One of the colleagues here mentioned not having such issues but I presume it may make difference the fact that I am from Europe and not US. We don’t have many of the WiFi channels available here or there might be some other issue involved.

Do I go just through the regular support channels on Asus website?

Kind regards.

 

[Tech9]

it may make difference the fact that I am from Europe and not US

Your backhaul is in DFS then. Look at the router log what is happening there, could be Wi-Fi environment change issue.

 

[um hombre]

Your backhaul is in DFS then. Look at the router log what is happening there, could be Wi-Fi environment change issue.

I have no control over dfs channels in backhaul. It is enabled, checkbox is uneditable and I cannot unmark it.

I am no longer on the crippled firmware so I am unable to access logs.

Anyway, whatever Asus has done it happened after January firmware.

 

[bbunge]

Have you hard factory reset and manually configured the router then added the node?
How to hard reset asus gt ax11000?


[Wireless Router] ASUS router Hard Factory Reset - Method 2

1. Turn the router off.
2. Press and hold the "WPS" button and turn the router on.
3. Power light is on (keep holding the WPS button).
4. Release the WPS button after the power light is off.
5. Reboot your router by manually pressing the power button.

 

[ColinTaylor]

Hi all.

Can someone please help me escalate this with Asus somehow?

The issue is the same with latest Merlin and previous revision as well, which makes sense as this part of functionality is not touched.

One of the colleagues here mentioned not having such issues but I presume it may make difference the fact that I am from Europe and not US. We don’t have many of the WiFi channels available here or there might be some other issue involved.

Do I go just through the regular support channels on Asus website?

Kind regards.

Use the Administration - Feedback page in the router's GUI to report the problem to Asus.

 

[Tech9]

checkbox is uneditable and I cannot unmark it

Because the only option for 3-band routers in Europe is DFS for the second 5GHz radio. It makes it non-guaranteed to work.

 

[um hombre]

Thanks all.

I have done the configuration through all possible scenarios, hard reset, no reset, dirty upgrade, clean upgrade, removed the node prior upgrade etc etc.
Whatever happened, started since January firmware, from the last 3.0.0.4 and then proceeded in the current 3.0.0.6…

Mind boggling!

The end result is that from 2gbit upload/download (January firmware) backhaul for some reason backhaul does not get above 550 mbit, as if it was throttled or limited by something (all consecutive firmwares).

 

[Tech9]

Report it to Asus in Feedback Form, wait for an update. Nothing else you can do.

 

[kildare]

I have no control over dfs channels in backhaul. It is enabled, checkbox is uneditable and I cannot unmark it.

I'm running firmware v. 3.0.0.4.388.24198 on a European AX11000Pro and can select/deselect "Auto select channel including DFS channels".

See:

 

[um hombre]

I'm running firmware v. 3.0.0.4.388.24198 on a European AX11000Pro and can select/deselect "Auto select channel including DFS channels".

See:

Ok, but when you untick it and save the changes, you will see the page still shows it enabled. Right?

 

[Tech9]

can select/deselect "Auto select channel including DFS channels"

This setting makes no sense because the only option for 5GHz-2 radio on European models is in DFS. Your channel 100 is in DFS.

 

[um hombre]

One way or another I posted the feedback to Asus using the feedback section in the UI.

I wonder if they come back with any response.
Thank you for your suggestions.

 

[kildare]

Ok, but when you untick it and save the changes, you will see the page still shows it enabled. Right?

You're right!