AX88U and sytem log for wifi issues

[Katy]

I use PIA vpn in client mode. How can I tell if it is ISP problem?

 

[ColinTaylor]

I use PIA vpn in client mode.

Is that currently disabled because I've never seen any indication of it in your log files?

How can I tell if it is ISP problem?

Look in the logs of the modem that is connected to your router's WAN port.

 

[Katy]

It does show up on logs? I can post another system log file. The modem is Motorola. I don’t know how to get into firmware of Motorola.

 

[ColinTaylor]

It does show up on logs?

Is that a question or a statement? Neither of the two log files you posted contained any entries relating to VPNs.

 

[Katy]

Sorry. That was a statement. I only have VPN on 3 fire sticks. I will post another log showing the entries. Any idea on how to get to firmware of Motorola modem to see if it has any logs?

 

[ColinTaylor]

Any idea on how to get to firmware of Motorola modem to see if it has any logs?

Sorry, no idea. Post the model number of the modem and maybe another forum member will know.

 

[Katy]

Thanks for the answering all my questions. I look at the log in my modem and they show issue with connection. Something about a. t3 and t4 errors.