Internet problems with ac88u last merlin

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Jffyer

New Around Here
Hello, I have internet problems with ac88u, wifi ac only have 192 mbps connection, and before i had 866mbps. The big problem came with whatsapp whatsapp video calls, I see and hear them but they don't see or hear me. I was looking for this error and only found nat deactivation and this solved the WhatsApp problem, but without nat Acceleration (ctf) i only do 280mbps, which 600/600 of my connection. Does anyone know what happens and how to solve it?

I have done a factory reset, full erase of nvram, reinstalled asus merlin but nothing has worked

Thanks and sorry for my poor english
 
Last edited:

martinr

Part of the Furniture
Hello, I have internet problems with ac88u, wifi ac only have 192 mbps connection, and before i had 866mbps. The big problem came with whatsapp whatsapp video calls, I see and hear them but they don't see or hear me. I was looking for this error and only found nat deactivation and this solved the WhatsApp problem, but without nat Acceleration (ctf) i only do 280mbps, which 600/600 of my connection. Does anyone know what happens and how to solve it?

I have done a factory reset, full erase of nvram, reinstalled asus merlin but nothing has worked

Thanks and sorry for my poor english
Hello and welcome to the forum. No need to apologise: your English is more than good enough for your message to be fully understood.

You kindly provided information about your having done a factory reset, but can you clarify one thing: did you enter all your personal settings afterwards manually? You didn’t restore your settings from a backup of your config file did you?
 

Jffyer

New Around Here
Hello and welcome to the forum. No need to apologise: your English is more than good enough for your message to be fully understood.

You kindly provided information about your having done a factory reset, but can you clarify one thing: did you enter all your personal settings afterwards manually? You didn’t restore your settings from a backup of your config file did you?
hello thanks for answering, when i did the factory reset I didnt put any personal settings, only the vlan to connect to my isp, right now the Wi-Fi speed has returned to normal when i installed the latest TEST version but the WhatsApp problem still here.
 

intr0

Occasional Visitor
hello thanks for answering, when i did the factory reset I didnt put any personal settings, only the vlan to connect to my isp, right now the Wi-Fi speed has returned to normal when i installed the latest TEST version but the WhatsApp problem still here.
Setting NAT passthrough for H.323 &/or RTSP might be required for two-way communication via WhatsApp. Try H.323 first using the setting in the screenshot.FBF7DB70-5CCB-487B-BE76-16C9CBE2DD7A.jpeg
 

intr0

Occasional Visitor
Both are activated.
Ok. I'd say try SIP now since WhatsApp is a Facebook product and Facebook is ... well ... Facebook and who knows what they're thinking. Either way, I wish I could help further.
 

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