New Asus (router) support site setup

[wouterv]

Asus managed to screw up the layout of their support website.
The layout seems to be browser dependent.
Chrome shows the old style, including the "Others" OS selection and readable Release Notes.

With Edge and Firefox the "Others" OS selection is gone and the release note part became unreadable due to lack of Carriage Returns.

 

[fax]

I see the same problem in Chrome or Edge. I.e. "other" section missing or rather blank and no carriage return within the release notes.

 

[RMerlin]

I noticed that yesterday. Also noticed that global site is the new layout, but regional sites (i.e. www.asus.com/us/support/etc) was on a broken version of the old layout (CSS was broken, causing the content to be shown below the menu instead of on the right side of it).

Personally, not a fan of the new layout:

1) Everything is rendered for people with 150 DPI screens or something - on a regular 1900x1080 screen, I have to scroll down at least a whole page to access the actual content, and another page when looking for individual download entries

2) As you mentioned, "Others" shows up as blank, existing changelog layout is totally jumbled and unreadable


It does look more modern, but I'm old-school: I prefer functionality over style.

 

[KevTech]

I still see all the options in Firefox but I go to the US site.

Like this for example: https://www.asus.com/us/Networking/RTAC68U/HelpDesk_Download/

 

[sfx2000]

I noticed that yesterday. Also noticed that global site is the new layout, but regional sites (i.e. www.asus.com/us/support/etc) was on a broken version of the old layout (CSS was broken, causing the content to be shown below the menu instead of on the right side of it).

<snip>

It does look more modern, but I'm old-school: I prefer functionality over style.

I agree... Asus Support used to be... functional, but somehow this update just is, for lack of a better word, weird - it should render properly across all modern browsers, but... and then the http/https redirect get to different renditions.

There's some layout issues - even with folks that have HighDPI screens...

 

[RMerlin]

I still see all the options in Firefox but I go to the US site.

Remove "/us" from the URL to access the new site.

 

[dlandiss]

It does look more modern, but I'm old-school: I prefer functionality over style.

Amen. I also prefer black text to washed-out grey.

 

[wouterv]

Asus did listen: the Drivers & Tools part of the support site is "enhanced" with a readable Others menu item and readable (but still washed-out grey) release notes.