ZenWiFi ET8 audible alarm sounds at midnight, every night

[BJSPOKANE]

Hi,
We've been having an alarm go off from the ZenWiFi ET8 router unit attached to the modem; and the alarm also goes off at the same time on satellite unit that is on another floor - - every night at midnight. I've confirmed that it is not set to restart automatically so cannot find any way to turn this off or verify why it's happening.

Any suggestions other than returning it?

Thanks,
bjspokane

 

[OzarkEdge]

Hi,
We've been having an alarm go off from the ZenWiFi ET8 router unit attached to the modem; and the alarm also goes off at the same time on satellite unit that is on another floor - - every night at midnight. I've confirmed that it is not set to restart automatically so cannot find any way to turn this off or verify why it's happening.

Any suggestions other than returning it?

Thanks,
bjspokane

Are you using Alexa... have you enabled DDNS and Web Access from WAN for remote control... maybe this is related to the alarm.

OE

 

[BJSPOKANE]

Thank you, no we are not using Alexa or Google assistant. I've chatted with ASUS support, and they advise there is no speaker on the unit so not possible to create an alarm buzzing sound. I will have to recheck with the person reporting this alarm and confirm it's actually the router...

 

[OzarkEdge]

Thank you, no we are not using Alexa or Google assistant. I've chatted with ASUS support, and they advise there is no speaker on the unit so not possible to create an alarm buzzing sound. I will have to recheck with the person reporting this alarm and confirm it's actually the router...

I was wondering about the speaker but assumed the ZEN/Alexa capability meant there might be a speaker/microphone transducer somewhere.

OE