Does Asus No Longer Support Speed Test Servers in Perth WA?

[Tattz The Bear]

For the past two days I've noted that when checking the internet speed, either via the Asus app on my phone or on via router login on my PC. it now only shows servers in Adelaide. For years Perth servers have been shown.

As the distance from Perth to Adelaide is nearly 2,700km ping results are worthless. Why has this changed?

If I use the Ookla Speedtest app or website direct it still shows Perth servers but not if I access it via an Asus piece of software.

Has Asus got issues with Ookla or is it just another cost cutting exercise resulting in degraded customer service?

 

[RMerlin]

Why has this changed?

Ask Ookla. The test application is developed by them, and the server list is pushed to the router by their own servers.

 

[Tattz The Bear]

Thanks RMerlin. I have asked the question of Ookla as both my ISP and Asus cannot work out what is causing it.

 

[sfx2000]

Thanks RMerlin. I have asked the question of Ookla as both my ISP and Asus cannot work out what is causing it.

Try cloudflare's speedtest - it's better as it tests more over time...

Internet Speed Test - Measure Network Performance | Cloudflare

Test your Internet connection. Check your network performance with our Internet speed test. Powered by Cloudflare's global edge network.

speed.cloudflare.com

 

[Tattz The Bear]

Try cloudflare's speedtest - it's better as it tests more over time...

Internet Speed Test - Measure Network Performance | Cloudflare

Test your Internet connection. Check your network performance with our Internet speed test. Powered by Cloudflare's global edge network.

speed.cloudflare.com

Thanks for that. I tried it and it is very comprehensive.

However, my original issue remains in that my router and phone app both show me as being located in Adelaide and not Perth.

 

[sfx2000]

Thanks for that. I tried it and it is very comprehensive.

However, my original issue remains in that my router and phone app both show me as being located in Adelaide and not Perth.

Did cloudflare's speed test have a bit more local?

 

[Tattz The Bear]

Did cloudflare's speed test have a bit more local?

I think you are onto something.

If I look up my IP address most databases say it is in Perth. However, the Cloudflare test shows me in the middle of woop-woop (i.e. a long way from here). I'm confused.

 

[Crimliar]

Just having a play around with the Adaptive QOS > Intenet Speed - tool on the router (Merlin firmware), and that page is MFI (Made For Idiots). It's not flexible and does limit the servers that you can see, just to keep it simple for users*.
If you need to monitor your speed you might be better - if you use Merlin Firmware - to install SpdMerlin, and just run it a couple of times per night - not during the times when you are using the router though. In SpdMerlin you can set a specific Ookla speedtest ID so you are running against the same server every time. If it's just monitoring your connection, Conmon running a short test and not too often could be a better bet.
The Cloudflare speedtest though is a better representation of real world speeds as opposed to the Ookla Speedtest racetrack model!
*Aware that my thinkbroadband.com speedtest results effectively DOX me - but that's another post!

 

[Tattz The Bear]

Just having a play around with the Adaptive QOS > Intenet Speed - tool on the router (Merlin firmware), and that page is MFI (Made For Idiots). It's not flexible and does limit the servers that you can see, just to keep it simple for users*.
If you need to monitor your speed you might be better - if you use Merlin Firmware - to install SpdMerlin, and just run it a couple of times per night - not during the times when you are using the router though. In SpdMerlin you can set a specific Ookla speedtest ID so you are running against the same server every time. If it's just monitoring your connection, Conmon running a short test and not too often could be a better bet.
The Cloudflare speedtest though is a better representation of real world speeds as opposed to the Ookla Speedtest racetrack model!
*Aware that my thinkbroadband.com speedtest results effectively DOX me - but that's another post!

Thanks. I may give that a go. Bottom line is though that nobody really can explain why my IP location is so far from my physical location. My ISP, Asus and Ookla are all silent. Too hard.

 

[Ripshod]

Thanks. I may give that a go. Bottom line is though that nobody really can explain why my IP location is so far from my physical location. My ISP, Asus and Ookla are all silent. Too hard.

Database errors happen everywhere. Here in the UK we're used to Geolocation errors - one day I woke up with an African IP (Imagine the search results on Google).

 

[Tattz The Bear]

Database errors happen everywhere. Here in the UK we're used to Geolocation errors - one day I woke up with an African IP (Imagine the search results on Google).

That would have been very disconcerting. I'm assuming that the external IP number is allocated by your internet provider? I'm also assuming that it is the provider's job to populate the database with the correct geographic location information. I'm starting to think that my provider has been lazy and just entered "Australia" and left it at that. Hence the fact that Cloudflare basically just selects the entire country as my location and not the city that I am in.

 

[Crimliar]

The databases are managed by third parties and can be very error-prone when ISPs move large blocks of IPs from one dominion to another. While previously with Vodafone, on a couple of occasions I received IP addresses suggesting my location to be the Eire a few times and India on one occasion. The latter becoming obvious when Amazon was quoting in INR and the Netflix selection was not what I was expecting!
Currently different databases place me either in London, or in the North East of England! *There used to be a tool so you could see how the different databases report locations!

 

[Tattz The Bear]

Boy! Talk about a black art. Anyhow, the good news is that today it is back to normal and my speed test recognizes that I am back in Perth and not wandering the outback of this wide brown land.
Aside from my correspondence to Asus, Ookla and my Internet Provider, I did two other things yesterday so guess I'll never know which, if any, helped the situation.
1.0 I wrote to a company called MaxMind who it appears are some form of custodian of a database for Ookla that holds geolocation details. They have a form on their website where you can report incorrect location details, so I did.
2.0 I activated IPv6 on my router. Not sure if a brand new IP address linked with my existing IPv4 address might have prompted a reset? I'll leave it to those far more experienced than I to decide on that one.
Anyhow, all good again so thanks to all for the help and advice.