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ecb6200 MOCA Breaks Network, PLEASE HELP!

Discussion in 'MoCA, HomePlug, HPNA' started by cupcakepugdog, Mar 18, 2017.

  1. cupcakepugdog

    cupcakepugdog New Around Here

    Joined:
    Mar 18, 2017
    Messages:
    1
    I have Comcast Xfinity internet, and want to switch to my own equipment, but have been relying on the xfinity router/modem's built-in MOCA to get internet to my Tivo. I picked up 2 Actiontec ecb6200 adapters, hoping this would do the trick. (btw i am not using any other xfinity equipment, such as boxes, only my 1 tivo)

    my netgear cm500 modem works fine by itself, and so does my netgear r8000 router when i hook it up. but then when i hook up the MOCA adapter, it breaks the whole network. all wifi devices get kicked off, and get an error saying "cannot connect to this network" when trying to reconnect. on the ethernet connected pc, i get DNS errors on every site, and Windows network troubleshooting gets "DNS server is not responding" errors. as soon as i unplug the MOCA adapter's power, it immediately starts working again...

    i SERIOUSLY appreciate any help troubleshooting this, thanks!
     
  2. News at 11

    News at 11 Occasional Visitor

    Joined:
    Feb 27, 2017
    Messages:
    31
    Location:
    United States
    It sound's like you are creating a MoCA loop by accident. What model of TiVo do you own?
     
  3. Samir

    Samir Very Senior Member

    Joined:
    Apr 1, 2013
    Messages:
    752
    Location:
    HSV
    How do you have everything wired?
     
  4. sfx2000

    sfx2000 Part of the Furniture

    Joined:
    Aug 11, 2011
    Messages:
    14,156
    Location:
    San Diego, CA
    Could be a MOCA loop or more simply an ethernet loop...

    It's easy to get there with MOCA in both cases - read the docs very carefully when hooking things up... esp. if the ISP is also running some MOCA inside for their services.