VPN Issue

[eriddler]

Never had this issue before, but cannot get the VPN client to start. With any configuration from TorGuard's online generator, I receive the blue X and not the checkmark. The log states:
Dec 13 06:51:17 rc_service: httpd 420:notify_rc restart_vpncall
Dec 13 06:51:23 vpnclient5: Get CA failed

So eveerytime it attempts to start the VPN, it almost immediately has a CA failed error.

Any thoughts?

 

[L&LD]

What router? What firmware? Is this a new issue/router for you (and/or a new VPN provider)?

What steps have you already taken? Any hints inside the log? Can you upload it to Pastebin and link it here?

 

[eriddler]

ASUS RT-AC5300. Stock firmware: 3.0.0.4.384_82072
New issue as been working with TorGuard for years. Suffering from slow speeds so started to work troubleshooting and lost the ability to connect. OpenVPN just goes to the blue X; I can get L2TP to work but not an option as it is unstable and fails the connection after 24 hrs.

Steps taken:
1. Restarted router multiple times
2. Ensured firmware was up-to-date
3. Attempted to generate .opvn files for almost all configurations via TorGuards Configuration Generator (along with discussing with their support for the better part of 36 hours)

Log hints are the ones I already posted.

 

[El Mariachi]

Are you using the vpnmgr addon by any chance? Had an issue yesterday where it went haywire and needed to uninstall it, restore the vpn client screen to default and reboot the router. Then I setup everything again manually and it all worked fine from then on.

 

[eriddler]

Are you using the vpnmgr addon by any chance? Had an issue yesterday where it went haywire and needed to uninstall it, restore the vpn client screen to default and reboot the router. Then I setup everything again manually and it all worked fine from then on.

Nothing additional on the router at all, no addons, etc.

 

[eriddler]

This is what the TorGuard configuration generator is pushing; all matching what they have setup on their end.

client
dev tun
proto udp
remote 38.142.119.122 1194
remote-cert-tls server
auth SHA1
resolv-retry infinite
nobind
cipher none
auth-user-pass
comp-lzo adaptive
tun-mtu-extra 32
<ca>
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</ca>

 

[El Mariachi]

H

This is what the TorGuard configuration generator is pushing; all matching what they have setup on their end.

client
dev tun
proto udp
remote 38.142.119.122 1194
remote-cert-tls server
auth SHA1
resolv-retry infinite
nobind
cipher none
auth-user-pass
comp-lzo adaptive
tun-mtu-extra 32
<ca>
-----BEGIN CERTIFICATE-----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-----END CERTIFICATE-----
</ca>

Hit restore to default in the VPN client screen, reboot and reload your config as a start.

 

[eriddler]

H


Hit restore to default in the VPN client screen, reboot and reload your config as a start.

Thanks for the advice. I went ahead prior to getting it and did a hard factory reset of the router. This fixed the issue and everything seems to be working. I'll look at the restore to default option so I can be ready next time...