Aquantia AQC10x firmware update

DonCatoli

Regular Contributor
It was released about months ago. The date you visit their page doesn't mean the release date. It shows your present date. Don't be confused. Their website is an idiot.

Which is why I merely stated they were released and not mentioned any dates.
 

K750

New Around Here
Thanks a looooooot for providing the method of diag.exe.
I just saved my adaptor.

The adaptor is QNAP QNA-T310G1S (Thunderbolt3 to 10Gbe SFP+, working at Thunderbolt3 40Gb/s, and PCI-E 3.0 x2 lane to AQC100S, made by QNAP),
and it dead after updating firmware to 3.1.90 with the tool provided on https://www.aquantia.com/support/driver-download/ (linked from QNAP website).

The update was successful, and the device can be detected by Windows or Mac OS X properly, also shows a link speed of 10Gbps, but doesn't have any data flow incoming to OS.

After downgrading to 3.1.84, the adaptor works fine.

Then I update it again to 3.1.90, it doesn't work again.
And I downgraded it to 3.1.84, and it works fine again...

So this is absolutely a firmware problem.

# How to downgrade your AQC100 AQC 107 AQC111 or Thunderbolt 10Gbe Adaptor with Aquantia chips firmware? #
Hello everyone.
I have the same problem with a QNAP QNA-T310G1S.
Currently there is firmware 3.1.118 and like version 3.1.121 it does not work.
I can't go back.
Did you solve your problem ?
Thank you in advance.
 

K750

New Around Here
Hello everyone
Do you know how to save an adapter QNAP QNA-T310G1S with Diag.exe ?.
Thank you in advance
 

K750

New Around Here
Hello.
Great, the update has been done and it works. :)
Thank you for warning us.
Claude.
 

The_Grumpy_Cat

New Around Here
After I flashed firmware, it appears that I've bricked my AQC111C. No matter what I do, I cannot get it to be detected by Windows (Showing code 31 in device manager). I also cannot rollback, or update firmware, as it is not detected... Anyone have this problem before, and have advice on how to get my adapter up and running again?
 

L&LD

Part of the Furniture
Welcome to the forums @The_Grumpy_Cat.

What have you tried? What version of Windows (10, 11, Pro)?

Reboot?

Full power off?

Physically removed from the system?
 

K750

New Around Here
Rollback Firmware
1) Execute "atlflashupdate -r" at this command line window
2) Select the adapter number
3) Original firmware will be restored.
 

The_Grumpy_Cat

New Around Here
Rollback Firmware
1) Execute "atlflashupdate -r" at this command line window
2) Select the adapter number
3) Original firmware will be restored.
I've tried this before. The adapter isn't being detected by Windows, which means it is also not detected by the update utility. See screenshot for reference. I've tried manually adding the device via device manager using Marvell's drivers, but I get error code 31.
1633809645884.png

Welcome to the forums @The_Grumpy_Cat.

What have you tried? What version of Windows (10, 11, Pro)?

Reboot?

Full power off?

Physically removed from the system?
Windows 11. I've tried all of the steps you listed. Can't remove the adapter as it's built into my motherboard
 

L&LD

Part of the Furniture
What motherboard do you have? Did you flash with the manufacturer's tools?

Does it work on Windows 10? Test with a small drive, and a clean install.
 

L&LD

Part of the Furniture
I don't consider the changelog the final say in what was changed under the hood. Sometimes, they state changed items and don't want to (forget to?) indicate what fixes were also implemented.
 

follower

Senior Member
Seemingly not that new, nor that important, unless you're using Windows 11.

##v3.1.6.0
_Date 19.10.2021_
* Updated Marvell product name to "Marvell AQtion Network Adapter"
* Add Win11 folder for driver binaries.

There was an issue. Some systems don't work with previous version 2.2.3.0. The driver should be installed manually to be fixed. It's fixed with this version.
 
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