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Asus RT-AC1300UHP- Lan Connects, Wifi shows no internet.

Discussion in 'ASUS AC Routers & Adapters' started by Ikhtiyar, Dec 18, 2018.

  1. Ikhtiyar

    Ikhtiyar New Around Here

    Joined:
    Dec 18, 2018
    Messages:
    1
    So, my Asus RT-AC1300UHP has been behaving weirdly lately. This has been happening for the last two days. Suddenly, my connected mobile phones will show "No internet", however, a few apps like facebook and Messenger seem to connect. When I go to my router's page, it shows "disconnected" on the status. Also, LAN connection to my PC works perfectly.
    So far I have tried
    1. rebooting the Modem
    2. Resetting it.
    3. Reverting to an older firmware.

    Any suggestions? It's brand new, barely a month old.
    [​IMG] https://imgur.com/j9FFOBn
    [​IMG]

    https://imgur.com/TMx7Cd9
     
  2. ApexRon

    ApexRon Senior Member

    Joined:
    Jun 17, 2018
    Messages:
    432
    Location:
    Apex, NC
    May be using cell network to connect.

    Please connect a PC directly to your modem using the same cable that is connected to the ASUS. See if you have internet service.
     
  3. ColinTaylor

    ColinTaylor Part of the Furniture

    Joined:
    Mar 31, 2014
    Messages:
    8,305
    Location:
    UK
    Are there any error messages in the router's System Log?