AX86U Error Message Transferring Files to Network Hard Drive

jeffy3

New Around Here
Installed an ASUS AX86U yesterday. Have a 1TB Seagate Passport hard drive connected to router via usb. It took me a lot of searching online but I finally can now see the passport folders in Windows Explorer, and can play the music in them, look at pictures, etc. But when I try to add a folder via windows transfer I get "an unexpected error is keeping you from copying the file" and error 0x80070032: The request is not supported. Any ideas?
 

ColinTaylor

Part of the Furniture
Is it only when creating folders that the problem occurs? What about adding files in an existing folder?

Have you set the shared folder's permissions to R/W for the user that you are using?
 

jeffy3

New Around Here
Thanks for responding. Neither creating a folder nor adding files to an existing folder works.

When you talk about shared folder permissions, are you talking about right clicking on the folder in windows explorer?
 

ColinTaylor

Part of the Furniture
When you talk about shared folder permissions, are you talking about right clicking on the folder in windows explorer?
No, I'm talking about the user accounts and permissions you created on the router when you setup the shared folders.


USB Application - Servers Center - Network Place (Samba) Share / Cloud Disk
Untitled.png
 

jeffy3

New Around Here
Oh wow thanks for the picture. When I am in that section of the router it won't let me click on any of the circles under R/W R or No.
 

ColinTaylor

Part of the Furniture
Ah, that might be because you have "Allow guest login" (at the top of that page) set to Yes and therefore (theoretically) all users should have R/W access.

Can you post a screen shot of your settings?
 

jeffy3

New Around Here
I do indeed have Allow guest login checked. When I uncheck it the R/W column is all green dots.

1648927962871.jpeg
 

bbunge

Part of the Furniture
Installed an ASUS AX86U yesterday. Have a 1TB Seagate Passport hard drive connected to router via usb. It took me a lot of searching online but I finally can now see the passport folders in Windows Explorer, and can play the music in them, look at pictures, etc. But when I try to add a folder via windows transfer I get "an unexpected error is keeping you from copying the file" and error 0x80070032: The request is not supported. Any ideas?
Seagate and Passport do not go together. Passport is a Western Digital brand.

OK, so you have a 1 TB external drive. If it does not have an external power supply do not use it! The router power supply is not strong enough to power an external hard drive. OK, if it is a SSD, maybe. But the router does not make a good NAS. Spend the bucks on a good NAS or use something like a Raspberry Pi with your 1 TB drive and make your own. You and router will be much happier.
 

ColinTaylor

Part of the Furniture
I do indeed have Allow guest login checked. When I uncheck it the R/W column is all green dots.
OK, so it ought to work in both configurations. How is the disk formatted (when connected to a PC)? There have been issues in the past with NTFS formatted drives where the NTFS permissions were the problem.

Do you have another USB drive (just a simple flash drive) that you can freshly format and plug into the router? Just to see if that works OK.
 

jeffy3

New Around Here
When I connect the hard drive directly to the laptop I can add to folders, etc. The disk is formatted NATFS.
 

SteveM49

New Around Here
Installed an ASUS AX86U yesterday. Have a 1TB Seagate Passport hard drive connected to router via usb. It took me a lot of searching online but I finally can now see the passport folders in Windows Explorer, and can play the music in them, look at pictures, etc. But when I try to add a folder via windows transfer I get "an unexpected error is keeping you from copying the file" and error 0x80070032: The request is not supported. Any ideas?
Jeffy3 where did you find instructions to see the folders in Windows? I'm searching for that now.
 

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