Problem in my new ASUS AC RT87U

[Arun Asokan]

Hi,
I have bought an ASUS router AC2400 RT87U. I have updated the firmware to the latest ASUS WRT Merlin version. I have enabled both 2.4 Ghz and 5 ghz wireless router settings with different names and configured my router on DHCP. I typed ping 8.8.8.8 -t in the cmd prompt to check my internet connection, I get proper response without any time out. But once I open my browser and start browsing, I get "request timed out" in my cmd prompt thereby getting no internet. And again when I quit my browser and I look at the cmd prompt it again starts pinging without any request time out. Loss in internet whenever I browse. What might be the problem? I have reset the router several times but still no solution and configured the router around 25 times.
Plz help me out guys.

 

[Therion87]

Have you checked your DNS servers?

 

[thelonelycoder]

But once I open my browser and start browsing, I get "request timed out" in my cmd prompt thereby getting no internet. And again when I quit my browser and I look at the cmd prompt it again starts pinging without any request time out. Loss in internet whenever I browse. What might be the problem? I have reset the router several times but still no solution and configured the router around 25 times.
Plz help me out guys.

That appears to be a browser problem.
Have you tested with a different browser?
Also, check your proxy settings for that browser, it might be set to use an invalid server.
Proxy server in browsers are normally not set.

 

[Zirescu]

Likely a DNS issue as mentioned by @Therion87. You're pinging by IP address and not attempting to ping by domain name so you're not validating domain name resolution.

 

[Arun Asokan]

Do i have to enable the DDNS option in the router setting??

 

[thelonelycoder]

Do i have to enable the DDNS option in the router setting??

No, that is an entirely different function to what your problem appears to be.
Check that LAN/DHCP Server is enabled and your clients are set to obtain the IP address automatically.
This might help.

 

[joegreat]

I have bought an ASUS router AC2400 RT87U. I have updated the firmware to the latest ASUS WRT Merlin version. [...] I typed ping 8.8.8.8 -t in the cmd prompt to check my internet connection, I get proper response without any time out. But once I open my browser and start browsing, I get "request timed out" in my cmd prompt thereby getting no internet.

Hi,

You did not say if you did a factory reset to defaults after the firmware update...?

When changing the firmware (e.g. from Asus stock to Merlin) you should always do a reset to default AFTER the update, to have the new firmware defaults set - especially the hidden ones you cannot set/change in the user interface.

After the reset you reconfigure the router at a absolute minimum and test again your internet connectivity.