384 - Dual Wan - Is it supported?

[Barney Dalton]

Hi,
I've just upgraded my AC68U to 384.5 from an older 380 version (second time I have tried as I had this same behaviour a few months ago and rolled back). I also performed a factory reset as part of the upgrade.

When I enable dual WAN (second connection is on LAN Port 1) I lose all visibility of network traffic in the Adaptive QoS screen. Also the Traffic Analyzer only has a single WAN tab - again showing no traffic.

Should dual WAN work in the same way as 380?

 

[Barney Dalton]

I think I'm to roll back to 380 again. Overall performance seems much worse in 384 and I have no visibility of where the problem might be due to the Bandwidth monitor and Traffic Analyzer being broken

 

[waeking]

did you do a factory reset. I went from 379 to 384 and did a factory reset. All worked for me. I didn't see any performance decrease. However I am not using Dual WAN.

 

[peraburek]

which Dual WAN mode are you using, Fail-Over or Load-Balancing?

 

[Barney Dalton]

I'm using it in Load-Balancing mode. One connection is ADSL and the other is a microwave link. They're quite different speeds (particularly upload) so I keep quite a close eye on them.

I have done the reset and rolled-back to 380 and it's working much better, and I have full visibility of both links.

 

[Barney Dalton]

Does anyone else use Dual WAN in load balance mode (AC68U)? If so, should it be working with 384. I'm keen to get off 380.
Thanks