I've searched around and cannot find any info on this.
I have a Canon MX922 printer running the latest firmware connected to the network via wifi. It was working fine with my prior router Cisco/Linksys E3000 with both stock and ddwrt firmware.
When I switched to the Asus RT-AC5300, the printer can associate to the router, and I can ping it, but windows will not find the printer, even if manually enter the IP information. I switch back to my old router, everything is fine.
It also works if I connect the printer to the LAN with a cable.
Again, it is not a general connectivity issue because I am constantly pinging it, just when attempting to add the printer from Windows, something is not making it through.
I am seeing this with Windows 7 and 10. Seems to be a problem with the Asus firmware, which has not been resolved in merlin either.
Has anybody else experienced this?
How can I go about getting this addressed?
Thank you in advance for any info or assistance anybody can provide.
I have a Canon MX922 printer running the latest firmware connected to the network via wifi. It was working fine with my prior router Cisco/Linksys E3000 with both stock and ddwrt firmware.
When I switched to the Asus RT-AC5300, the printer can associate to the router, and I can ping it, but windows will not find the printer, even if manually enter the IP information. I switch back to my old router, everything is fine.
It also works if I connect the printer to the LAN with a cable.
Again, it is not a general connectivity issue because I am constantly pinging it, just when attempting to add the printer from Windows, something is not making it through.
I am seeing this with Windows 7 and 10. Seems to be a problem with the Asus firmware, which has not been resolved in merlin either.
Has anybody else experienced this?
How can I go about getting this addressed?
Thank you in advance for any info or assistance anybody can provide.