ASUS RT-AX88U Merlin 386.8 Parental Controls 'Web & Apps Filters' not loading

PpYey

New Around Here
Running AsusWrt-Merlin 386.8 on Asus AX88U router. Turning on the 'Web & Apps Filters' radius button does nothing to apply the feature, nothing loads on the page. Clicking on another tab or feature and then returning to the 'Web & Apps Filters' show the feature back to 'off'. Anyone coming across this same issue? Any suggestions?...Thanks!
 

Lee MacMillan

Regular Contributor
I just had the same problem on my AX86U with 386.7. It has always worked in the past. I had to turn it off recently because my wife could not get into the Jockey (underwear) site. Tried to turn it back on today, the slider moves to on but the screen does not refresh and say applying changes (or whatever it used to say). I have not rebooted the router because I am on a 72 day uptime streak and didn't want to ruin that! :)
 

L&LD

Part of the Furniture
A usable connection trumps uptime, any day.

Any reason you're not on 386.7_2 yet?
 

Lee MacMillan

Regular Contributor
A usable connection trumps uptime, any day.

Any reason you're not on 386.7_2 yet?
I am, just didn't write that in my post. I will reboot today.
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Just rebooted and it did not fix the problem. What's strange is that it (parental controls) was working fine and I have successfully turned it on and off several times since I have been on 386.7_2. It just stopped working the last time I tried to turn it back on yesterday.
 
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RMerlin

Asuswrt-Merlin dev
Open your browser console and look for a Javascript error that`s preventing the rest of the page from loading properly.
 

Lee MacMillan

Regular Contributor
Open your browser console and look for a Javascript error that`s preventing the rest of the page from loading properly.
The errors are all YouTube or Google related. I don't really know what to look for. FWIW, I can't turn on parental controls with Edge or Firefox either. Screenshot of some of the errors attached.
Chrome console errors.JPG
 

RMerlin

Asuswrt-Merlin dev
The errors are all YouTube or Google related. I don't really know what to look for. FWIW, I can't turn on parental controls with Edge or Firefox either. Screenshot of some of the errors attached.View attachment 44904
With the console open, reload the Parental Control page. Any error generated by that page will appear in the console.
 

RMerlin

Asuswrt-Merlin dev
Without seeing the actual line with the error it's hard to tell, but from a quick look at the genMain_table() function, it looks like you have invalid content in some of your router settings (possibly wrs_rulelist or wrs_app_rulelist. Have you ever applied some procedure to "optimize" your nvram? If so, then you might have removed these two variables thinking they weren't used or they were empty.
 

Lee MacMillan

Regular Contributor
Without seeing the actual line with the error it's hard to tell, but from a quick look at the genMain_table() function, it looks like you have invalid content in some of your router settings (possibly wrs_rulelist or wrs_app_rulelist. Have you ever applied some procedure to "optimize" your nvram? If so, then you might have removed these two variables thinking they weren't used or they were empty.
I flash the firmware and that's it. I don't know how to optimize nvram and don't run any scripts or anything. I have not changed any settings since I flashed 386.7_2 73 days ago. I rebooted today only to see if that would fix the issue.
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I reflashed 386.7_2 this morning but that did not fix the issue. I also tried using a Windows 11 laptop but that didn't work either. I guess I'll just live with it until the next release comes along.
 
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