Can't access my Comcast account with Merlin

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Lee MacMillan

Regular Contributor
I don't access my Comcast (Xfinity) account often but have not been able to login for several weeks. I think but can't be certain that this situation is a result of flashing Merlin which I did for the first time in mid-January (384.19). I am now on 386.1-2 on my AC66U B1. I pretty much use all the default settings but I suppose it's possible I changed something I shouldn't have. I'm sure it's something in the router settings because I was able to login with my phone on wifi at a different location today and can login with my phone using a data connection. I have tried 3 different browsers (Chrome, FF, Edge) with the same result. The error message is "oauth.xfinity.com took too long to respond" followed by the standard Windows suggestions of checking proxy settings and firewall. There are no other sites that I can't access so there's something Comcast is expecting that it's not seeing. I'm expecting an AX86U to arrive this week and I will set it up with the stock firmware to get started. In the meantime, if there's an obvious firmware setting that could cause this problem, suggestions are welcome
 

dev_null

Senior Member
I don't access my Comcast (Xfinity) account often but have not been able to login for several weeks. I think but can't be certain that this situation is a result of flashing Merlin which I did for the first time in mid-January (384.19). I am now on 386.1-2 on my AC66U B1. I pretty much use all the default settings but I suppose it's possible I changed something I shouldn't have. I'm sure it's something in the router settings because I was able to login with my phone on wifi at a different location today and can login with my phone using a data connection. I have tried 3 different browsers (Chrome, FF, Edge) with the same result. The error message is "oauth.xfinity.com took too long to respond" followed by the standard Windows suggestions of checking proxy settings and firewall. There are no other sites that I can't access so there's something Comcast is expecting that it's not seeing. I'm expecting an AX86U to arrive this week and I will set it up with the stock firmware to get started. In the meantime, if there's an obvious firmware setting that could cause this problem, suggestions are welcome
Any add-ons? Sounds like a Diversion/Skynet block, but I have xfinity running both D/SN and don't have any issues (running NoScript on the browser does block login, however).
 

eibgrad

Very Senior Member
Be sure to clear the browser cache. Firmware updates can often cause strange behavior between the browser and cached data.
 

dev_null

Senior Member

dave14305

Part of the Furniture
I've had this happen and the solution was to reboot my modem.
 

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